Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

July 9, 2024

Product Options works great when you need to ask customers for extra fields information when selling items. We've been using it production for several years now. Product support is both responsive and helpful to assist with product updates. Highly Recommended.

Menlo School Campus Store
United States
Almost 9 years using the app
March 26, 2024

I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable.

We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future.

So not only a great app, but fantastic customer service as well.

Stone Throne
United States
About 6 years using the app
Edited April 17, 2024

I cannot stress enough how much fun working with the techs at SC Product Options has been. These guys are the most proficient developers we've ever come across with our third party Shopify apps. Armin was able to fix and update our code within hours time and even the Theme provider was shocked that the SC techs could navigate our theme better than they could. If I could give SC 10 stars I would.

Arena Prints
United States
Over 4 years using the app
Edited January 10, 2025

The level of service and support from this team is second to none, they are always on it when we need assistance. I have asked for help on more than one occasion. The assistance was quick and precise. I highly recommend SC Product Options.

Four Brothers
United States
Over 5 years using the app
September 12, 2024

they helped to fix the issue

Fluffy Crunch
Australia
About 5 years using the app
July 29, 2024

Huron was extremely helpful and answered all of our questions within the first 5 min of the call. He then offered to personally ensure everything gets edited and uploaded correctly. Great first experience!

RE Factor Tactical
United States
About 5 years using the app
August 1, 2024

I've had a fantastic experience with this Shopify app! It's incredibly user-friendly and intuitive, making it a breeze to set up and manage. What truly sets it apart, though, is the exceptional support. The online advisor was incredibly helpful, providing clear, timely guidance and answering all my questions with patience and expertise.

EcoBagPlus
Canada
Over 2 years using the app
July 31, 2024

Its the best app for the variants and custom products
A great customer service helps in all ways to resolve the issue

EastEssence.com
United States
Almost 6 years using the app
July 14, 2024

My audience tends to be older and could not see the smaller buttons on this app. They got in and fixed it right away so it is easier to see. Great customer service.

Blackberry Designs Jewelry
United States
About 10 years using the app
September 2, 2024

Great support! Highly recommend! Harun was great, walked me through the onboarding call and showed me exactly how to use the app.

Solssentials
United States
6 months using the app