Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

August 16, 2024

The customer service did great to us. Super helpful. Will recommend Iris

TennisGear
Australia
About 11 years using the app
September 8, 2024

Any time you try and make any change, be prepared for it to mess with another random part of the options you've set up. I try and do anything simple and something goes wrong, and then customer service are sure to explain to you the stuff you've already tried and not address the problems. Ever.

Sleeping Booty
Australia
21 days using the app
July 31, 2024

Its the best app for the variants and custom products
A great customer service helps in all ways to resolve the issue

EastEssence.com
United States
Almost 6 years using the app
July 9, 2024

Product Options works great when you need to ask customers for extra fields information when selling items. We've been using it production for several years now. Product support is both responsive and helpful to assist with product updates. Highly Recommended.

Menlo School Campus Store
United States
Almost 9 years using the app
August 13, 2024

Very good APP. It takes some time to understand everything .. but then it runs.

mille-lire.de
Germany
3 months using the app
August 26, 2024

App has good functionality and the support was outstanding!

Clever Cookie Academy
Australia
About 3 years using the app
August 23, 2024

Harun. Was extremely helpful, don't know what I would have done without it.

Massage Chair Moms
United States
20 days using the app
July 14, 2024

My audience tends to be older and could not see the smaller buttons on this app. They got in and fixed it right away so it is easier to see. Great customer service.

Blackberry Designs Jewelry
United States
About 10 years using the app
September 2, 2024

Great support! Highly recommend! Harun was great, walked me through the onboarding call and showed me exactly how to use the app.

Solssentials
United States
13 days using the app
September 23, 2024

very quick response and easy to follow steps. Juan helped me a lot and was very quick to answer, thanks.

A4K- sporting apparel
United Kingdom
1 day using the app