Reviews (2,628)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Had a rocky start initially but they did buck up later on and am receiving very efficient support now.
They made all the code changes as requested and it's working as expected now.
So we added this app to our website www.BackChairBag.com to offer Personalization to our customers when they want to add there name or initial / Monogramming to there Back Chair Bags. I Must say I went through a few different apps here on shopify app store and this one is THE BEST! Samantha was a great help to get us up and running she walked me through the steps and I must say it was very smooth! SAMANTHA you are the BEST! We have another company that is looking to do the same thing and we have 100% recommend BOLD PRODUCT OPTIONS! Again Thank you so much Samantha for all your help! Deron
Excellent app and great custopmer service. When our app was improperly installed by our web developer, Bold's team got it done fast. Great customer service from Camila.
Thank you so much for the review! We are so happy to hear that Camila was able to provide great support.
The app works great, and shows the options and updated prices right away.
Many thanks to Camila, for helping out getting everything up and running in no time.
Thank you so much for the review. We are very happy to hear that Camila and got you up and running fast. Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.
Very nice app, great customer service. While using the app, I encountered many problems, I contacted customer service via email, and they were very patient with my questions each time.
Thank you for the kind review! We're happy to hear you've been enjoying the app so far.
Have a great day!
I had Alina from the Help Chat assist me in troubleshooting an issue I was seeing and couldn't solve for myself. She was extremely helpful and resolved my complex issue within 20 mins. Thank you so much Alina.
I want to thank Mona, Alora and Regina of the support team very much!! They did a great job in helping me out with a problem/request regarding the option containers. Thank you very much!!! Jan Willem Verhallen
Hi Jay, thank you so much for taking the time to leave us a review and give our specialists a special shout out! Those girls are fantastic and very caring; were glad you got to speak with them to get everything sorted for you with the option containers.
Please let us know if we can assist with anything else; we'd love to help again. :-)
App works great. Needed some assistance so I started a chat. Naman was able to help and everything works!!
This is app is really amazing. It really helped our business and the support is really amazing. They were able to fix the issues very quickly. I LOVE this app
Thank you for the great review! We’re so glad to be a part of your store's success and are happy to support you in your growth. Thanks for choosing Bold!
We've been searching for a solution for our custom charm bracelet builder for YEARS and have spend at least a few thousand dollars on apps and custom development that never worked out. So, when I decided to try out the Bold Product Options app my expectations were pretty low. Well, they BLEW ME AWAY. JP and the team set up everything for us within a few days and it's a game changer. BOLD APPS for life!