Reviews (2,628)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

January 11, 2018

Really nice! Best option app for Shopify

Lastu
Finland
Over 6 years using the app
Edited November 30, 2018

Great app! Makes life easier. Now we are able to have customizable products on our website! Thanks to Cody, Guri and Scott for helping me today!

Office 1010
United States
Over 6 years using the app
April 23, 2013

The app has made it so easy to streamline customization of our products. With the excellent help of the shopify team we have achieved exactly what we desired to help set our business apart from others.

The Beer Lasso
United States
Over 6 years using the app
February 18, 2020

Really happy with this app. Communication is always great. Samantha and Rony made personalised changes to the look of the swatches for me. I can offer variations the way I need in my shop. Take a look at www.sensoryowl.co.uk

Sensory Owl
United Kingdom
Over 6 years using the app
November 8, 2018

I updated the Style of my theme and didn't quite hit the mark getting everything squared away with liquid. Cody with the Support Chat was awesome. Got me sent over to the install team and requested a rush to get us back online and selling again. Big thank you to the support team. Will keep you posted ;)

My Darling Bee
United States
Over 6 years using the app
November 28, 2017

Loved this app, wanted some changes and Julian solved it with ease. Thanks alot!

Two Three Bricks
Singapore
Over 6 years using the app
August 17, 2020

Bold has an amazing support team. Nir provided excellent support and answered all my questions. He was patient and detailed with his recommendations. I highly recommend the app for the flexible features which no other options app can compare and the stellar support.

Mouldings.com
United States
2 months using the app
November 30, 2016

Product Options is hands down a 5 star App for Shopify. It is the single-most powerful app in my shopify toolbelt. I've been using it only a couple weeks and It has cut my labor cost of inputting products by roughly 60% so far saving me countless hours. Using it has resolved a longstanding issue with our customers and variant/customization where they were ordering the wrong size and not noticing. This has saved us customer frustration (and ours), as well all sorts of logistical headaches to include returns & refunds.

Unfortunately I had issues out of the gate with my theme, liquid and my ajax cart that were quite persistent. The support team was incredibly tenacious in pursuing these issues even as the issues evolved. They are also very open to hearing feedback, comments and suggestions.

Evillizard 2
United States
Over 6 years using the app
April 10, 2018

Fantastic app, easy to install and user friendly. Had one issue which was very quickly resolved by the Bold team. I am beyond satisfied with the product as well as the technical support team (thanks again Cole!). I highly recommend this app to anyone who needs to add additional customization to their Shopify products.

Artformck Com
United States
Over 6 years using the app
September 1, 2017

Great app and great support from bold. Francis was very helpful resolving a few issues.

Sticky Monkey Ltd
United Kingdom
Over 6 years using the app