Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

June 4, 2021

This is probably the most useful app on Shopify. The option menues that are available for configuration are great. What I like most about Bold Product Options is the support SUPPORT TEAM - awesome guys & girls. Jeff from the support Team did a great job to help my problem come to life. helped me in many circumstances when I had questions or encountered a problem. Thank you very much!

Black Trident® - Special Purpose Gear
Austria
About 2 years using the app
Shop Circle replied June 8, 2021

Appreciate the review. Passed along the kind words to Jeff, and the team.
Thanks for choosing Bold.

May 6, 2014

Easy to use; provides limitless variants. Pretty useful app. Big plus, the staff is very friendly and helpful, I couldn't have asked for a better welcome party. I'm excited to keep toying around with it's customization features.

Get it!

Cha-O-Ha Design Co.
United States
About 2 years using the app
March 13, 2015

Great app.. wish it synced everyday instead of once a week, but you can request a sync 'out-of-turn' once you've added new items :)
Tamer and the rest of the support staff are friendly and accommodating for sure.

MAD LABS GEAR
Canada
About 2 years using the app
March 3, 2014

The Product Options App is an amazing application. Our promotional business involves an enormous amount of variants. Before we found this app we were unable to execute an easy and true way for our customers to order customized product online without having to pay big money for a web designer to step in and develop/design a unique platform for us.....and......I am very fortunate and happy that I found this application before dedicating close to $20,000 to this local website programmer, which was the amount quoted to us to do so. Awesome work Bold Apps you guys rock!. I am truly blown away by the simplicity, user friendly customization and creative aspects which this app offers for the ordinary user. I recommend this application to anyone and everyone who want to bring their online store to new heights!

X-it Corporate
Canada
About 2 years using the app
Edited January 8, 2015

The product options app has been perfect for my needs! I've been using it for about a year and the support that comes with Bold Apps is absolutely amazing. I wish all customer service out there was on their game as much as this crew. They are so responsive and helpful, I could not recommend any of their apps (and the support you will receive) more highly!

***Review update January 8, 2015***

Once again, I feel the need to write a review about the custom service from this company. Their customer service and technical support is BEYOND COMPARE, online and otherwise. I had a tricky problem when upgrading from the basic Product Options to the premium version (because this app is awesome, duh) and they responded and fixed everything for me in no time! Love them!

Scotti Cline Designs
United States
About 2 years using the app
January 24, 2014

This is a great App and works perfectly.

meblingbling
United States
About 2 years using the app
May 14, 2020

I needed help logging onto the app and Carter and Miranda took care of it right away. I went from frustrated and ready to delete to excited to try it over a 15 min chat session. These guys did a good job in handling a old grouchy semi computer literate guy. Thanks again!

Hells Canyon Designs
United States
About 2 years using the app
Edited October 17, 2023

Works great for customizing options! We use this as a jewelry brand for our customized pieces. We really love the many styles to create option sets and love that we can have some hidden when needed. It really helps create a better user experience for our customers. And, they have great customer service for our specific questions about configuring options. Jeff was a huge help with getting our questions answered, and fast!

Zoe Lev Jewelry
United States
About 2 years using the app
September 11, 2014

This app is very intuitive, has an amazingly easy learning curve, and I LOVE it!

I had a request to preform a unique condition. Support was in touch with me very quickly with a beautiful solution. Great design, so powerful and this app made my store seem much more professional.

This app saves me hours in the end because I am able to require individuals to give the information I need to make their transaction seamless! Thank you Bold Apps :)

Ski Mystic Deer Mountain
United States
About 2 years using the app
Edited February 19, 2015

My business, Handcrafted Honey Bee, sells DIY skin care kits. My original vision for the company was to have a website where the customer could customize their kit however they wanted--they could choose the color for their lip balms, for example, or the different flavors from a list we provided. I also wanted them to be able to upgrade their kits--for an extra charge, I imagined customers being able to add sweetening oil to lip balm kits, probiotics to deodorant kits, swap out apricot kernel oil for olive oil in our herbal salve kits...the list was endless. NO other app out there was able to do what I wanted, and I was worried that I wouldn't be able to bring my vision to life...until I found Product Options.
Not only was that app able to do EXACTLY what I wanted, but I was able to add conditional logic so customers could bypass the customization options if they wanted to keep it simple.
I love this app! It truly makes my business possible, exactly the way I want it. There's nothing out there like it, and it truly is a game-changing app for us.

I have a ton of Bold Apps. And every single time I've had an issue, troubleshooting to do, or just a simply question, I've had prompt, polite, and effective help.

Handcrafted Honey Bee
United States
About 2 years using the app