Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

March 16, 2021

Ryan and his support team were very quick in their response. Our custom theme required a few updates from the Bold side and they were able to make the changes quickly, or point me to resources to accomplish all of our needs. Overall this was an impressive experience. I would recommend Bold Product Options for a custom product item's app, when you need to go beyond basic Shopify functions.

The Prep Kitchen
United States
Almost 2 years using the app
Shop Circle replied March 19, 2021

Thank you for your review. We are so happy that Ryan and the team was there to help you. Thank you for recommending and choosing Bold!

November 20, 2014

Great app, works as intended and the resources they have to help you install make it easy. Customer support is prompt and effective.

Promotional Party Sticks
United States
Almost 2 years using the app
February 20, 2014

A phenomenal app for your store. We feel like we're really testing the limits of how many options you can create but this app hasn't failed us yet! Also a big plus: If you ever have any questions the support is immediate and fantastic!

Primo Press
United States
Almost 2 years using the app
December 5, 2013

Absolute must have for apparel sales. The intuitive nature of the app is easy to follow and the customer service group is outstanding. I had to put together a store for a client and only had two days to get everything done. I relayed this timeline to the people at Bold Apps and they rushed me through which is pretty rare. I really don't see another app option for a shopify user when dealing with product options..

Breeders Greeters Store
United States
Almost 2 years using the app
December 13, 2013

Incredible app, first class service and support - has transformed my store - http://www.ilovemywalls.com/

I Love My Walls
United Kingdom
Almost 2 years using the app
December 23, 2022

Alina was great in not only solving the issue, but providing a detailed explanation on how it was done as well as going beyond to suggest performance improvement recommendations! Very happy with the support provided.

SAMMIMIS
Australia
Almost 2 years using the app
January 13, 2014

The app works wonders. The customer service was great they helped us upgrade to the premium in a very timely manner! I seriously recommend them to anyone with multiple options and variations!

Half Cocked Holsters LLC
United States
Almost 2 years using the app
September 26, 2023

Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better..
Thanks for the HELP JEFF !!

Buffalo Boards
United States
Almost 2 years using the app
February 28, 2014

The folks at BOLD Apps are amazing! Wonderful customer service and tech support from the very beginning! This app specifically is allowing me to do things in my shop that I've always wanted to do but couldn't. Many of our clients want to build their own invitation suites, and now with this app, I'll be able to let them do that easily!

Jupiter and Juno | Letterpress Wedding Invitations
United States
Almost 2 years using the app
Edited October 21, 2014

Fantastic app! So easy to use and I could do exactly what I needed to do. Thrilled!
+ the great customer service completes the picture. A very satisfied customer. :)

Madi&Cleo
South Africa
Almost 2 years using the app