Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

August 25, 2014

Great product and great customer support. Product options is easy to set up and works perfect.

Frimage Image
United States
Over 1 year using the app
January 14, 2014

The Product Options app is excellent. It is simple to use and offers great customization with advanced options. Their support is superb as well. I needed to get some custom integration done and their support team took care of it very quickly, and over the holidays, too. I recommend these guys to everyone.

The Paper Tube Co.
United States
Over 1 year using the app
February 5, 2014

This app offers a great complimentary solution to the Shopify platform and is easy to use. Bold offered lightning quick support for us too.

Ideal Lighting
Australia
Over 1 year using the app
May 29, 2013

This app is great! I paid for them to install as I have no experience. James has been great and very responsive! He added some custom style to match the rest of my site for free!

Sweet Trees
United States
Over 1 year using the app
December 19, 2022

Though I was able to use the app and set everything up it wasn't showing up in my online store. Jeff was great. He resolved my issue really quickly. Less than 20 minutes. Now everything is up and ready to go!

Llama Momma Company
United States
Over 1 year using the app
September 14, 2013

Superb app - ease of use is A1, also paid the $25 to get it installed and configured by the pros - and this was done in no time, had my questions answered really quickly. Only had to watch the demo video once - then got it to do what I wanted immediately.

CHN Herold Ross
Australia
Over 1 year using the app
March 22, 2023

I've had a great experience with this app so far for my apparel shop. I offer lots of color and size options and this has made my product pages look great and user friendly. I had a small issue with some options not coming through on orders but chatted with a rep (Jeff - thanks so much!) and got resolved immediately.

Light and Shine Boutique
Canada
Over 1 year using the app
February 6, 2014

This app is awesome! Allows you to offer so much more.

Virgin Hair Vendors
United States
Over 1 year using the app
January 21, 2014

Excellent product which greatly enhances our Shopify store. We previously had customers reading through lists of options and indicating preferences in the notes. This was not working well and was costing us sales. Now we are far better organized and our customers have a much better experience.

Skinchanted
United States
Over 1 year using the app
Edited April 24, 2016

It's hard to impress me but Bold Apps came through and IMPRESSED me! Our vinyl wall decal shop depends heavily on customizations. Without it our customers can't order our products. They installed the app quickly and got our shop running in no time at all. Check out the customizations by visiting our website www.stephenedwardgraphics.com

Update- We spent the weekend updating our entire site and adding more products. This is simply the best Shopify app that we have ever used. It allowed me to get all of our product options set in no time with no fuss

Stephenedwardgraphics
United States
Over 1 year using the app