Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

May 9, 2013

Great app! Shappify customer service was amazing and had it installed just a few hours after I signed up. It was so easy and fast for me to create the product options. Now we can offer complete customization to our customers!

Stickheads
Canada
4 months using the app
December 27, 2014

great app, I paid the extra money to have the coding done for me and it was done in no time. very happy with the results

Extreme Gaming Machines
United Kingdom
4 months using the app
Edited October 21, 2024

Very easy to create customisation options for products. The team also responded quickly when we were facing issues.

CHOCOCRAFT
India
Almost 9 years using the app
July 16, 2014

This is a GREAT app to use. Very easy and user friendly. It allows me to do exactly what i need to do for our site. Definitely try it out!

www.eyeglassdiscounter.com
United States
4 months using the app
November 23, 2017

Customer service is on point! Thank you SO much JULIAN for your patience and help! :)

Freedmans Harness
Canada
Over 9 years using the app
February 16, 2024

Support is GREAT!~

United Monograms
United States
Over 8 years using the app
Edited July 30, 2024

Great app, been using for years. It has some quirks, but I find that it works the best for us compared to other apps.

Also big shoutout to Nicholas, Haris, and Alina for their customer service!

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Updated 2024: Thanks to Muaza for helping me with a technical problem!

Something Greek
United States
About 9 years using the app
May 26, 2014

Have been using another service, but if it's a must that the price changes based on selection this is the way to go. Simple to set up and easy to use!

tSion Tech Store
United States
3 months using the app
February 26, 2014

This app is awesome for allowing us to create simple or complex items. With enough thought you could easily create custom order option intense items. While it takes a short while to discover the options and limitations of the system, it is wise to brainstorm your project on paper and then transfer to this app to get the best desired results.

East Coast Worldwide Tattoo & Piercing
United States
3 months using the app
Edited July 25, 2024

We have been using the app for many, many years now. It works great and they have THE BEST customer support. We highly recommend it! 5 stars all the way! I am hoping they release a ton of other apps, too! Everything is so intuitive and easy to work with.

PixelsPrinted
United States
About 9 years using the app
Shop Circle replied March 29, 2019

Thanks for the review; we're so happy you've been enjoying our app for so long! Your signs are awesome; I think my favourite is the "We said yes to the address" one. :-)

We're always available should you have any other questions, don't hesitate to reach out if you have any other comments or concerns.