Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

March 4, 2014

I'm giving the Product Options App Five Stars for having excellent customer service and response so far. I'm still in the installation phase and will update the review again shortly.

Options are something I wish would have been built into shopify instead of variants in the first place but since it wasn't, I'm glad Bold Apps gave us an alternative. The price is $19.99 a month for the option with price variants which I need.

Installation is tricky because you have to edit liquid code on 5+ different pages. It is hard to expert level. Instead, just pay the $50 and have them do it for you. Don't risk messing up your store and doing it yourself.

I'm still in the process of installing the app and will update it again. But five stars so far for the excellent customer support. Thanks Jay.

Buy Massage Tables - BuyMassageTables.com
United States
4 months using the app
May 12, 2013

Great app. Allows me to add more variants to my products without any limitations. There was a styling issue when installed but James responded within an hour and fixed the problem. This app is also extremely easy to use ... this coming from someone who doesn't have the time or patience to learn how to use new apps.
Couldn't have been easier ... highly recommended!

I CROWN YOU
United States
4 months using the app
March 28, 2013

I was so relieved to find this app, it works exactly as described and will help reduce the complexity faced by my customers when purchasing. I opted to have Shappify set up the app for me for a small fee and they turned this around very quickly. My follow-up questions were also responded to very quickly with really helpful responses. Highly recommended.

Bloomento
United Kingdom
4 months using the app
February 16, 2015

Product Options is possibly the biggest time-saver out of every app on the shopify market. It's a somewhat daunting task getting it installed, but Bold Apps' directions are very clear and precise. If you're frustrated with Shopify's variants, then Product Options is a must have. Our store, eluxycomputers.com, has products with up to six option categories and many choices within those categories. It would take legitimately hundreds of variant configurations for each product to be able to do this normally, but product options solves this problem. I highly recommend it!

Eluxy
United States
4 months using the app
January 8, 2014

Perfect…needed various options for my clients to design their custom window treatments on my site. And most of these options cost a little more…hated to not be able to charge for those (and my accountant said I had to ;-). Took advantage of the liquid application feature; worth it! Good luck!

LillyJoe
United States
4 months using the app
March 24, 2022

We use this app to offer our specific hemming options, but were having some issues in getting our options to perform the way that we were hoping. I spoke with Daniel Peter-Salawu in the help chat and he was able to go into our shopify/bold account and help us to get everything straightened out in no time! He was extremely helpful and worked very fast to provide us with solutions. Very happy with the app and the customer support we received!

Berle
United States
Almost 11 years using the app
Shop Circle replied April 6, 2022

Thank you so much for the review! Daniel is an absolute rockstar. :)

We're super glad to hear you've been enjoying Product Options.

April 1, 2014

Fantastic app for the customization power it provides. The support team is also really friendly and quick to respond!

Craft Catering
South Africa
4 months using the app
May 26, 2014

After trying many other customizer apps I finally landed on Product Options. Great product and support, they helped get setup and guide me through any issues I had. I would highly recommend this to anyone who needs to add some customization to their products.

Everyday Grace
Canada
4 months using the app
Edited March 24, 2022

Apparently I left a review for this app 8 years ago when I first installed it, and at that time was very impressed. However, I can say that my opinion has certainly changed and this app has now been permanently removed from my store. The customer service is very poor and it appears they only want more money instead of taking care of long standing customers - not to mention the fact that I was quoted 2-3 business days for a response and didn't hear anything for an entire week. Highly recommend looking at other apps for variants instead of wasting time and money with this one.

Adorable Accents
United States
About 8 years using the app
January 23, 2020

I would highly recommend Product Options from Bold, we've used this for almost 5 years and continue to find the app beneficial, the support we've received is first rate, with special thanks to Dylan for his efficient and courteous service

jaycotts.co.uk - Sewing Supplies
United Kingdom
Over 10 years using the app