Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Alexa is the best, she modified the CSS on my page in like 5 minutes to help make my site exactly how I wanted it. Bold should give Alexa a raise and a sweet vacation. The world needs more people like her.
I have been using this app for so many years I cannot count them. In the meanwhile by business has changed, but Product Options never failed in adapting to our needs - this to say how convenient and complete it is. Special mention to their assistance: they installed the app at every theme update.
Thank you Bold app ❤️
Tamer was awesome! He got back to us each time in a very timely manner and was very nice. I thought we were a little too over analytic in the exact responsive settings we needed for our Shopify store but Tamer took care of all the issues we needed each time we asked, and he did not make us feel like we were too "needy" of the issues we needed fixed.
Fantastic app - every Shopify store should have this installed by default!
This app is invaluable to our shop -- it allows us to offer our customers clear and detailed choices for all of the personalization options we offer on our handmade toys. Their customer service is excellent.This is a MUST if you want your customer's shopping experience to be straight forward, easy to navigate, and easy to convert into sales!
Disaster. I have been a Product Options customer for 10 years. I started noticing a few options not being charged to customers recently and reached out to support. They informed me I need to install Version 2. After horrific communication that takes days for each message, they deployed something that completely torpedoed my entire site and it doesn't even seem like we can undo it. It appears like "Shop Circle" purchased this app from BOLD but kept the name. I am currently losing thousands in revenue a day with an unknown impact on long-term sales and no real resolution in sight that doesn't likely involve 50+ hours of work on my end.
Product options has been down for 6 days and I have put in 3 support tickets, yet no one has contacted me to fix it. I have lost sales due to the options not showing and that is unacceptable. I do not recommend this app. The technical support is nonexistent.
Best option App for every shopify store it allows you to customize pretty much everything. Thank you so much guys. Works awesome!
Great app, I wouldn't be without it! It has given us better ways to sell items and also some ideas on items we can now list. Download it and check it out for yourself.
Great App and Mona in support was extremely helpful, fixed my issues quickly and explained the process!