Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

Edited November 15, 2024

I had a problem with the Product Options App. A newly created option would not show in checkout. I contacted customer support and they solved the problem on the same day: it was not the app. I had not realized that the option I had created was still in draft mode and after I had published it, the problem was solved. Thanks for your competent, fast and friendly help.

ONTARIA-DE
Germany
Over 8 years using the app
Edited November 25, 2014

I desperately needed an app to allow me to add more custom options to my vintage inspired racing jerseys. I'm still discovering what I can do with the Product Options app but so far I'm thrilled. This will make the process more efficient for my customers and myself by cutting down on questions and mistakes. Product Options makes it easy for me to make the customization process as simple as possible for the most important person, my customer. The support team at Bold Apps has been absolutely amazing with helping a non-techie like me get it set up.

Hometown Jersey
United States
3 months using the app
Edited February 22, 2024

I just want to send a shout out to the Shop Circle Team and especially Deelen, who has been so helpful. Always willing to help diagnose and solve any issues that may come up. Truly great customer service and kind people. Thank you, Deelen!

ChicSparrow
United States
Over 8 years using the app
May 24, 2016

Fantastic App! We couldn't have a store without it!! You can have many options on 1 product if needed. Tons of flexibily. A+

FoxXholsters.com

Foxx Holsters
United States
Over 8 years using the app
December 29, 2014

This is a great app and the support is stellar! I submitted a support ticket over a holiday weekend and received assistance from Michael in tech support on Monday. Highly recommend!

Southern Favor
United States
3 months using the app
Edited June 20, 2024

Been using this app since the beginning of our store since 2016.

Mossery
Malaysia
Over 8 years using the app
October 23, 2015

Bold Apps support was quick, friendly and solved my problem - I'd definitely recommend it!

Pemf Tech
Canada
Over 8 years using the app
April 21, 2016

Tech support (MC and Adele) was awesome in fixing our problem with invoicing and kept at it till the problem was solved. Thanks MC and Adele for all your diligent work!!

Southwest Emblem
United States
Over 8 years using the app
Edited June 28, 2024

I have been using the SC Product Options for years now. Any issues or updates needed are swiftly resolved. Highly recommend.

Craftycutslaser
Australia
Over 8 years using the app
April 17, 2014

Excellent app! I have over 8,000 products to import for my jewelry store's website. I'm still adding and rearranging my inventory, but Product Options is making it 10x easier to do so. No longer do I have to edit each product page one-by-one. Thank you!

GL Jewels
United States
3 months using the app