Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

November 14, 2013

Excellent Add-on. Brings your custom product to life.

Digi3DWorks
United States
12 months using the app
August 14, 2014

If you're looking to add additional options to your products (in my case engraving g) this is the absolute best app for doing so. Everything "just works" and I was able to offer engraving on hundreds of products throughout my store in about 15 minute with this app. Highly recommend.

Celebration Memorials
United States
12 months using the app
July 1, 2014

I was very impressed how quickly the team was able to install my app. I'm not very computer savvy, so having a good team behind the product is important.

Cash Investor Lists
United States
12 months using the app
March 8, 2023

The extent of customization and features added through Bold Product Options takes the shop experience to another level. Updates are rolled out automatically. Support is quick to respond and knowledgeable in resolving issues.

Levenger Company
United States
12 months using the app
March 14, 2014

The app gives me all the options I need without being able to understand html. They even did the install ahead of schedule. Thanks Bold Apps!

CreativeGraphix
United States
11 months using the app
March 26, 2014

The Product Options team was fast, responsive, and performed a Premium Product Options installation within 24 hours of receiving my request. I'm more than satisfied with the customer service that was provided and it's clear that the company values their reputation and does their utmost to help out merchants in need.

Massage Table Guru
United States
11 months using the app
November 26, 2013

Great product for adding multiple options to a product. I like the idea that I can just update my product option field, and it will automatically update my existing products (without having to make 100's of variants). The File Upload feature is a bonus. Recommend having BOLD take care of the Liquid Editing...they are quick and thorough.

rub4scent
United States
11 months using the app
October 16, 2023

Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!

Taylor Made Scrub Hats
United States
11 months using the app
Shop Circle replied October 24, 2023

Hello,

We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service.

However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store.

Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you.

Best Regards,

The Shop Circle team

May 16, 2014

This is a great app and fantastic service getting it installed and upgraded really quickly. I couldn't have done my product modifications without it.

Keepsake Frames
New Zealand
11 months using the app
May 11, 2023

Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!

Pound A Metre
United Kingdom
11 months using the app