Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

Edited June 20, 2024

Been using this app since the beginning of our store since 2016.

Mossery
Malaysia
Over 8 years using the app
October 23, 2015

Bold Apps support was quick, friendly and solved my problem - I'd definitely recommend it!

Pemf Tech
Canada
Over 8 years using the app
April 21, 2016

Tech support (MC and Adele) was awesome in fixing our problem with invoicing and kept at it till the problem was solved. Thanks MC and Adele for all your diligent work!!

Southwest Emblem
United States
Over 8 years using the app
Edited June 28, 2024

I have been using the SC Product Options for years now. Any issues or updates needed are swiftly resolved. Highly recommend.

Craftycutslaser
Australia
Over 8 years using the app
April 17, 2014

Excellent app! I have over 8,000 products to import for my jewelry store's website. I'm still adding and rearranging my inventory, but Product Options is making it 10x easier to do so. No longer do I have to edit each product page one-by-one. Thank you!

GL Jewels
United States
3 months using the app
March 10, 2017

The Product Options by BOLD was the only app we found on Shopify that would take care of the complicated, customized, variants we have to each product. With countless paint finishes, fabric choices, and cushion options it takes a lot to build out a product but BOLD makes it work beautifully.
They recently made some much needed upgrades we had been requesting so we love that they listen to their client's needs.

Juniper House
United States
About 8 years using the app
Edited May 7, 2020

Very helpful and their customer service is top notch. Kudos to their team members Laurel and Priyanka.

Hunting-Bow
Canada
About 8 years using the app
March 26, 2024

I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable.

We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future.

So not only a great app, but fantastic customer service as well.

Stone Throne
United States
About 6 years using the app
April 12, 2024

Are your servers down?

Sports Store
Denmark
About 5 years using the app
February 17, 2014

Great app to add several product options to a more customized webshop like mine!

Julien et Juliette
Belgium
About 6 years using the app