Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

Edited December 23, 2023

I had great support from Kenan helping me deal with an important issue of customers not getting charged for add-ons. He went through and figured out where the issue was and fixed it and said we won't have that problem anymore.

Degrees of Freedom
United States
About 2 years using the app
Shop Circle replied November 22, 2021

Thank you for your review. So glad that Alina was there to support you and happy to hear everything went smoothly!

Edited November 2, 2023

UPDATE: After submitting my review and describing this flaw publicly, the app developer reached out to set-up a web meeting in order to fully understand and work on a fix for this issue. After a few weeks of back and forth and rigorous testing, I'm a happy to report that the developer has successfully resolved this flaw. I'm therefore updating my rating accordingly. If they are able to address ...

PosterGarden
Canada
About 2 years using the app
January 31, 2014

Love it. The app does exactly what it says and we use it on most all our products!

Artisan Obscura
United States
Almost 2 years using the app
August 13, 2014

Very helpful app, allows me to list hundreds of variants under a single product which I have been looking to do for years now. Finally found something that works. Only thing stopping me from giving full stars is an issue with the invoices containing all options, even non selected ones, I am sure there is a simple fix for this though.

EnlightenOz
Australia
Almost 2 years using the app
November 22, 2013

Using the premium version of this app.

Pros:
Adds a whole level of functionality that I was surprised to find unsupported natively by Shopify. It does exactly as advertised, and that's a very powerful thing.

Cons:
To me, Premium seems to be the only reason to use this app, and that's hidden behind another 9.99/mo upgrade. It's a pain to get it up and running, but that is more of a Shopify ...

The Mark & Lynda Store
United States
Over 1 year using the app
January 8, 2022

The app helped me solve the problem of limited product options. The agents were kind and gentle while helping me to install the app on my Shopify store. Nice experience there!

NeatCrowns
United Kingdom
Over 1 year using the app
Shop Circle replied January 13, 2022

Thank you for your feedback! We're super glad to hear you had a great experience with our team on resolving your issue. :)

Thanks for choosing Bold!

November 8, 2022

Hello,
take this app since 2 years,
but not there a lot of problems since orders from 08.11.2022. Can you repair it?
Just shows me [FILTERED]. Thanks

Wooden-Heart
Germany
Over 1 year using the app
Shop Circle replied November 14, 2022

Thanks so much for writing in with your feedback. Our team has recently made some significant changes to our infrastructure to help with stability and better serve your needs ...

February 20, 2019

This is an incredible app with some GREAT features. And it does ALMOST everything we want it to do. Only reason it doesn't get 5 stars is because there is some room to improve (which their reps have even said is in the works). Additionally, the tech support for this app is INCREDIBLE!! I would give them 4.9 stars (only wish they were a little quicker, but usually within 24hrs.....I'm impatient). ...

Skahill Designs
United States
Over 1 year using the app
February 25, 2014

I would definitely recommend this app. It has allowed me to offer the multiple options i need for my products and it's easy to use!!!

little black box, LLC
United States
Over 1 year using the app
February 21, 2017

Great App! No installation needed and is fully integrated.

Smartofficesolution
South Africa
Over 1 year using the app