SC Product Options , 2,526 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.

October 27, 2017

Product options is a complicated app. On one hand, it adds a much needed feature to Shopify, and does it in a way that works well. I get the sense that a lot of the frustrations with the app are tied to the fact that Shopify doesn't make it easy to fully integrate into their existing product. If you want to do anything more than just simple options, be prepared to get some help from BOLD. The upside is, Bold is wonderful to work with (Shout out to Alan), really attentive, and helps wherever they can with really quick turnaround times.

It's not perfect, but it's the best option on the app store today.

Work Shelter
United States
Over 2 years using the app
September 6, 2016

Although they didn’t offer everything I wanted Bold product options definitely deserves a great review for performing where it matters – tech support! I had issues with the self-install on a premium theme and found the pro-install service spot on. Making full use of product options premium features I did come across a couple of bugs but both got resolved. No.1 shortcoming for me is the fact that if you have options on a product that effect base price, you don’t get a ‘from’ price on the product thumbnails within collections pages (it just shows base price e.g. '$50' rather than 'From $50') – not the best customer experience if those options can dramatically affect the final purchase price. Sort that out and you'll get a 5th star :)

Planbcreations
United Kingdom
About 2 years using the app
October 17, 2017

A great app for creating customized options for the products and the customer service is great. The integration was initially quite tough but has become supremely easy thanks to an upgrade. Works well for my store and looks clean and neat. Options to change the look and feel are few though, which we think BOLD could work on :) Cheers guys

Test4apparel4
India
About 2 years using the app
October 28, 2017

Good but not quite there. My goal is to create a product page with a tight set of menu options that can be expanded when chosen. Conditional logic works great for this but I would like more controls. For instance, the product description takes up a great deal of page space. I would like to see a description narrative that could be read and then collapsed. I have seen this on other sites where there is a "pull-down" widget that allows you to group text and options for selection when expanded and then collapse when done. See example at https://shop.nationalgeographic.com/product/clothing/men-s-clothing/15-pocket-travel-vest for example.

American Paperwear
United States
About 2 years using the app
August 4, 2017

The options are excellent but it can be improved by allowing grouping features such as accordions to better organize the options. This improves usability and avoids cluttering the page especially when the number of options are large

Mydiagnostics
India
About 2 years using the app
Edited December 23, 2023

I had great support from Kenan helping me deal with an important issue of customers not getting charged for add-ons. He went through and figured out where the issue was and fixed it and said we won't have that problem anymore.

Degrees of Freedom
United States
About 2 years using the app
Shop Circle replied November 22, 2021

Thank you for your review. So glad that Alina was there to support you and happy to hear everything went smoothly!

January 31, 2014

Love it. The app does exactly what it says and we use it on most all our products!

Artisan Obscura
United States
Almost 2 years using the app
August 13, 2014

Very helpful app, allows me to list hundreds of variants under a single product which I have been looking to do for years now. Finally found something that works. Only thing stopping me from giving full stars is an issue with the invoices containing all options, even non selected ones, I am sure there is a simple fix for this though.

EnlightenOz
Australia
Almost 2 years using the app
November 22, 2013

Using the premium version of this app.

Pros:
Adds a whole level of functionality that I was surprised to find unsupported natively by Shopify. It does exactly as advertised, and that's a very powerful thing.

Cons:
To me, Premium seems to be the only reason to use this app, and that's hidden behind another 9.99/mo upgrade. It's a pain to get it up and running, but that is more of a Shopify sjhortcoming. Once this app is going, it works. Unfortunately, the logic doesn't seem to allow for one form item to require a second form item.

The Mark & Lynda Store
United States
Over 1 year using the app
January 8, 2022

The app helped me solve the problem of limited product options. The agents were kind and gentle while helping me to install the app on my Shopify store. Nice experience there!

NeatCrowns
United Kingdom
Over 1 year using the app
Shop Circle replied January 13, 2022

Thank you for your feedback! We're super glad to hear you had a great experience with our team on resolving your issue. :)

Thanks for choosing Bold!