Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

Edited February 20, 2018

We had a lot of problem, but it seams like bold have solved it. So for now the app works as it should.

Sengetid
Denmark
Over 3 years using the app
January 15, 2020

The options needed some customization and improvements, the customer support was quick in resolving all the concerns.
Cheers to Dylan for all the help!

cubelelo_cube_store
India
Over 3 years using the app
Edited November 1, 2017

This app has all the features needed if you sell personalized or custom items! Had some issues getting it running smoothly on my particular theme, but Paul reached out and made sure everything was taken care of in a very timely manner. Great customer service and great app --- THANK YOU!

Cottonwood Gift Co
United States
Over 3 years using the app
Edited February 24, 2020

Sukh and Rony helped me resolve an issue quickly on my product options. I made some adjustments to an existsing option and left in some faulty conditions. Thank you Rony for for getting my options fixed

Cajun Gumbo Boards
United States
Over 3 years using the app
June 22, 2016

This is a great app. Does exactly what I need for.

The Forgotten Toy Shop
United Kingdom
Over 3 years using the app
April 2, 2015

If you plan on doing Product Options, this is the app you need to get. Super-intuitive interface (although it does time-out if you're working on a long option list, so save often!), excellent customer service, and very powerful. Forget creating matrices of different options. Just create the options, select the products you want it applied to, format any conditional logic (if you need it), and BAM, you're done. You can apply these options across hundreds of products at once. Also, as an added benefit, you can link options to real products, which is how most of our options are setup. AMAZING!

Pro-Tools
United States
Over 3 years using the app
June 2, 2014

We wanted to add a disclaimer to a specific product and have the buyer agree to it before the item can be added into the shopping cart, and Product Options allowed us to accomplish this, saving us the costs of customization. Their short how-to videos were very helpful and using the APP was no-sweat at all. Support is also great. Quick turn-around on emails and very nice and friendly staff. Highly-recommended app!

Fairmont Store
Canada
Over 3 years using the app
May 27, 2015

We have multiple products that require additional input from the customer, especially for personalized or customized products. Product Options does require a very detailed and careful setup, But once installed, it works great. Recommended.

Gingersnaps Kids, Inc.
United States
Over 3 years using the app
August 7, 2013

I am SO grateful for Product Options - this app is a lifesaver for me! I can now quickly and easily update options across product types in a matter of minutes, which used to take me hours and hours of manual drudgery. And I'm super grateful for the great service from boldapps (formerly shappify). They made it amazingly easy for me, doing the behind the scenes coding.

This app is definitely a must for any shopify store with multiple product options! Thank you boldapp!

Phydeaux Designs
United States
Over 3 years using the app
February 6, 2014

We have a complicated website that offers personalized items. The Product Options App works great for us! It did not take long to understand how to input my product options. I would definitely recommend this app to anyone.

C. Claire Embroidery
United States
Over 3 years using the app