Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

December 2, 2013

Great app. Easy install if you follow directions carefully. Fast tech support too.

Total Vapes
United States
3 months using the app
Edited December 7, 2022

We have been using Bold Product Option App for several years now. Started with Version 1 and have progressed to Version 2. The user interface with version 2 was slightly different but did not take long to get used to it. This version 2 gives us the ability to use swatches and pricing with our Lens Products and the conditional logic is essential. The only draw back has been the cross over with Time Zones causing some support reply delays. We recently had some access issues (Dec 2022), but with the support of Alina from Shopcircle.co this has been rectified.

Great App, Great Support.
Regards
Peter from Goggleman.com

Goggleman
Australia
About 7 years using the app
Edited October 24, 2024

Harun solved my problem in just minutes. Awesome service.

Thank you!

Hidden Hybrid Holsters
United States
About 7 years using the app
Shop Circle replied November 27, 2019

Hello there! We're so happy to hear that Dylan and Nirav were able to assist you with a large issue you had run into - so sorry you found yourself in that situation to begin with!

We love offering world-class customer service to our customers, and love to be able to empower merchants at the same time so that they can learn as well, and fix something should they run into the problem again in the future.

We're so happy that everything was figured out for you before the busy weekend - best of luck with your Black Friday sales!

Edited April 17, 2024

I cannot stress enough how much fun working with the techs at SC Product Options has been. These guys are the most proficient developers we've ever come across with our third party Shopify apps. Armin was able to fix and update our code within hours time and even the Theme provider was shocked that the SC techs could navigate our theme better than they could. If I could give SC 10 stars I would.

Arena Prints
United States
Over 4 years using the app
October 28, 2016

Love this app! My products require lots of custom options and this app worked wonders. www.sawhorsellc.com

Sawhorse
United States
About 7 years using the app
November 6, 2017

Absolutely mission critical application - The only thing better than the application is the outstanding support Bold provides. Especially that Paul guy, he's particularly good.

Rocky Mountain Infrared Saunas
United States
About 7 years using the app
December 7, 2023

We have used this app for several years and it has solved our issues for products with large numbers of variants. We recently had a problem with updating prices on an Option Set created several years ago. Nicholas and Sanjey were super helpful, quick to respond and solved our issues. Highly reccommend!

TCR
United States
About 7 years using the app
December 19, 2017

The app works really well for us out of the box, and Cam and Wally from the support team have been immensely helpful and quick to respond when we've needed something more bespoke.

Rpostore
United Kingdom
About 7 years using the app
October 20, 2021

The app has allowed me to create the complex nesting options I need to let customers create customized jewelry designs. The support Bold gives has been stellar, and has meant I can use the app to its fullest potential. The support team is terrific!

Emily Rosenfeld
United States
About 7 years using the app
Shop Circle replied October 20, 2021

Thank you kindly for the review. We are so happy that our support team was there to help you. We look forward to seeing your sales grow abundantly!

October 1, 2014

Wow an app that does what it says its going to do. I found it very easy to use and better then some of the other built-in programs. Thanks for making my life easier.
Terri @ Treasures of my HeART Gift Baskets

Treasures of my HeART Gift Baskets
Canada
3 months using the app