Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

March 17, 2016

This app works great! My business can be very complicated with many options needed and the Bold team helped set it all up so it looks great and functions properly. Recently made my site mobile and needed some help with the mobile options and MC knocked it out in 24 hours! Amazing service. By the way, Quantity Breaks is pretty fantastic as well!

Big Guy Little Guy
United States
Over 7 years using the app
Edited June 19, 2024

Great product and very fast support. Very happy with everything.

Select 4wd
Australia
Over 7 years using the app
November 27, 2017

The best! Amazing app that helped us easily build some serious customization features into our store. The best past by-far is the level of support this company shows it's user. Been using for years without issues.

Ballsofsteel
United States
Over 7 years using the app
February 15, 2024

I had an issue. A big issue.. They jumped in and fixed it instantly. THANK YOU!!!!

Eleas Closet
United States
About 7 years using the app
June 21, 2016

This app solves a million problems and allows you to make more money, easily. It's easy to use, easy to change on the fly, and a great experience for your customers. Some of the best money you'll spend is on Product Options!

Brothers Leather Supply Company
United States
Over 7 years using the app
February 24, 2014

Love it. I am just starting to customize with it but I've already found it to be an invaluable partner to my Shopify site. The flexibility is great.

Patterson Auto Parts
United States
3 months using the app
December 8, 2016

We use all the features and LOVE them :) Excellent customer service, fast replies and extremely confident in working with them in the future :) Thank You so much for working with us here at iCarbons.com

Icarbons
United States
Over 7 years using the app
October 16, 2014

Great customer service, super quick (and affordable) install. I've liked all of the Bold apps we've used.

Tikes Bikes
United States
3 months using the app
December 17, 2013

Customer service is incredible and the app paid for itself in one day alone. We were having a problem with so many options on some of our kits and this really helped out. The staff is great and straight forward on what they will and won't do. They also are pretty good at returning emails even on the busy holiday season. A+ all the way and looking forward to getting more products they make.

Angelus Direct
United States
3 months using the app
June 1, 2017

AWESOME APP!! I have just installed it and am testing it but it performs exactly as described and is the perfect solution to our shop. We do all personalized pet items and this is so easy to set up and a BIG time saver. They also helped me out installing the code for Ajax and did it in record time.

Flyingdog
United States
Over 7 years using the app