Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

December 29, 2018

Samuel helped me with the layout of the product options on my new store. Excellent communication and service! Thank you!

Dear Emmaline
United States
Over 3 years using the app
June 3, 2014

This is a great app. It makes adding and managing options very easy!! I would recommend this app to a friend or anyone that is using options in their online store.

Infinity Clock and Decor
United States
Over 3 years using the app
December 29, 2014

Great feature set, even better customer service & company! Highly recommend.

Personalized Pooch
United States
Over 3 years using the app
June 30, 2015

This is my first Shopify App Review and I have to say Product Options is a the number one app for my site. I have been using it now for approximately 8-9 weeks. Most of my products are made-to-order with a lot of personalised products, and this app makes it easy for my customers, and looks good doing it.

Bolds customer service was fast & faultless! I had their apps team install Product Options for me, and they had the app installed and working perfectly within 24 hours.
I highly recommend this app & Bold, and i will also be upgrading to the Premium version very soon, as i think it could help me with individual shipping services & pricing.

Thanks!

Black Halo
United Kingdom
Over 3 years using the app
December 17, 2013

ABSOLUTELY THE BEST APP on SHOPIFY!
I don't like to use CAPITOL letters but in this case CAPITOL is a MUST!
I am impressed how easy all BOLD apps are set up. I highly recommend all Bold Apps. The only issue I had was with getting back an answer from the support but if you encounter the same problem please be patient. They will respond and fix whatever issue you may have.
FANTASTIC!
Thank you!

Hockey TRON
United States
Over 3 years using the app
Edited January 28, 2016

Too early to tell how this is going to work for me as I just got it installed. What I did find impressive though is the phone number was published, they answered it, and the person on the other end spoke fluent ENGLISH.

Sad to think that is a noteworthy event in today's America, but it's the reality.

These facts alone compel me to think this is a step in the right direction.

C.

LongRifles, Inc.

Lri Outlet Store
United States
Over 3 years using the app
Edited October 3, 2019

I recommend the bold app constantly. The options app is so robust and easy to use, I love recommending it. Today, Mona professionally answered probably one of the silliest questions I've had to ask all because I couldn't see what was right in front of me. Thank you!

n-styleid.com
United States
Over 3 years using the app
Shop Circle replied October 4, 2019

Thank you so much for recommending our app - we really appreciate that, and love hearing your experience with it! There's no such thing as a silly question. :-) There are so many different kinds of apps and ways to set them up, it can be difficult to find something that may seem obvious.

Please let us know if we can assist again in the future; we'd love to help! I love the idea of your medical necklaces & dog tags, by the way. And the colour options are a fantastic touch.

July 11, 2019

Absolutely freaking awesome! Love the bold apps, does everything it's supposed to and a little bit more.. Support is spot on (Jennifer was great!) ;) 5*.

Silicone Lovers | Realistic Sex Dolls
United Kingdom
Over 3 years using the app
Shop Circle replied July 12, 2019

Hi there! Thank you very much for leaving us such a great review. We're elated to hear that the app has suited your business' needs and met your expectations. We'll be sure to pass along the kudos to Jennifer! Please let us know if you need any further assistance.

Edited February 8, 2024

The reason for the 5 stars is mainly because of the customer service I receive each and every time I need them! They were quick and very knowledgeable!

Stella Rose Monograms N' Such
United States
Over 3 years using the app
July 12, 2014

Awesome app, easy and straight forward to set up does exactly what it says it does, developers also great with support and are updating app all the time to make even easier to use. :-)

SCUBA.co.za - Online Shop
South Africa
Over 3 years using the app