Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

February 22, 2016

Great application to use for creating input text and drop down menus. We are able to breakdown the inputs required from the customer line by line to get the info we require. We have seen an increase in sales due to the new functionality of the website.

support team is really helpful and are able to find solutions to a few teething problems I had. Back support is so important.

Engravingstrore
Australia
Almost 7 years using the app
Edited March 22, 2023

NEW THEME UPDATE (2023) -- I recently published a new theme after 7 years using my old one and once again Bold Product options was vital to my store's functionality and success. Once launching, I ran into a few hiccups where the default code did not work properly with my theme, BUT IN LIGHTNING FAST SPEED, the help team were on it and had the App installed properly in a matter of hours. I cannot say enough good things about this product and it's customer support. Thank you!

ORIGINAL REVIEW (2016) Absolutely brilliant. 90% of my products require the customer to insert custom information before being able to add their selection to the cart. I searched and tested multiple other apps and none came close to the capabilities and integration this one does. 50 thumbs WAY UP!

Dj Drops 24 7
United States
Almost 7 years using the app
Edited February 16, 2018

I got really professional and friendly assistance from Bold support team with preparing my new e-store. Special thanks to Shubhneet and Alexa who pushed the resolution forward.

I'm very satisfied.

Update: 16.02.2018
BOLD support save the day again! Julian kicked *ss and solved another issue which occurred after we had to rebuild our entire store. Really in a matter of seconds! He made look Flash Gordon fast as turtle with a broken foot!
Thumbs up to BOLD support

Mymame
Slovakia
Almost 7 years using the app
May 17, 2024

Useful app and a very good support, fast and efficient!

linenforce
Hong Kong SAR
Almost 2 years using the app
May 17, 2014

Product Options gives the shopify user the options and ability to create custom listings with ease. We do a lot of custom name work and this application allows us to have the customer easily add that information to the order.

Definitely a product worth checking out.

Rabid Teddy
United States
3 months using the app
August 22, 2018

Once again the support crew at Bold got our installation into our new theme taken care of quickly. A product is only as good as it's support team, and this is an area where they shine. Nice work.

Push Industries
United States
Almost 7 years using the app
July 11, 2024

Very happy with the application and the support, I was assisted by Harun who quickly helped in a very efficient and helpful manner. I will certainly continue to use this application for my Shopify store.

AFC Woodboards
Portugal
14 days using the app
March 30, 2022

We have used Bold to configure our products giving us the opportunity to get increase selling, the support is very fast to resolve the issues and make you understand better the application.

SimplyNAS
United States
Almost 7 years using the app
Shop Circle replied April 6, 2022

We're super happy to hear you've been enjoying Product Options! Thank you so much for the review. :)

September 16, 2016

This app provided exactly what I needed for several of my products and the technical support has been above and beyond. They're very quick to follow up, problem solve and make sure things are addressed until it's completely right. Thanks guys!

Ehchocolatier 2
United States
Almost 7 years using the app
Edited July 18, 2017

swatch update is okay. It is basically a choice of colors but the colors are now squares or pictures. it lacks the ability to link a color selection to an image which practically all websites do and is what we would like so still 1 star for now.

Dream World Design
United States
Almost 7 years using the app