Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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NEW THEME UPDATE (2023) -- I recently published a new theme after 7 years using my old one and once again Bold Product options was vital to my store's functionality and success. Once launching, I ran into a few hiccups where the default code did not work properly with my theme, BUT IN LIGHTNING FAST SPEED, the help team were on it and had the App installed properly in a matter of hours. I cannot say enough good things about this product and it's customer support. Thank you!
ORIGINAL REVIEW (2016) Absolutely brilliant. 90% of my products require the customer to insert custom information before being able to add their selection to the cart. I searched and tested multiple other apps and none came close to the capabilities and integration this one does. 50 thumbs WAY UP!
I got really professional and friendly assistance from Bold support team with preparing my new e-store. Special thanks to Shubhneet and Alexa who pushed the resolution forward.
I'm very satisfied.
Update: 16.02.2018
BOLD support save the day again! Julian kicked *ss and solved another issue which occurred after we had to rebuild our entire store. Really in a matter of seconds! He made look Flash Gordon fast as turtle with a broken foot!
Thumbs up to BOLD support
Product Options gives the shopify user the options and ability to create custom listings with ease. We do a lot of custom name work and this application allows us to have the customer easily add that information to the order.
Definitely a product worth checking out.
Once again the support crew at Bold got our installation into our new theme taken care of quickly. A product is only as good as it's support team, and this is an area where they shine. Nice work.
We have used Bold to configure our products giving us the opportunity to get increase selling, the support is very fast to resolve the issues and make you understand better the application.
We're super happy to hear you've been enjoying Product Options! Thank you so much for the review. :)
This app provided exactly what I needed for several of my products and the technical support has been above and beyond. They're very quick to follow up, problem solve and make sure things are addressed until it's completely right. Thanks guys!
swatch update is okay. It is basically a choice of colors but the colors are now squares or pictures. it lacks the ability to link a color selection to an image which practically all websites do and is what we would like so still 1 star for now.
Love this app - completes my website so that my clients can create highly customized jewelry right in their cart. Also wonderful customer service (Heyo Alina!!) -- they even helped get me back up and running when I accidentally deleted the app. Really great tool for any Shopify store that needs more than 3 variants.
Thank you for your review. We are so thrilled that you are loving the app. We are so happy that Alina was there to help, thank you for choosing Bold!
Our startup created one of the most complex shopping cart coding conflagrations, by integrating a highly customized Plug-In solution from Bold Commerce with specific permutations and complex product options. When we unexpectedly found ourselves with a rogue Developer unable to handle or professionally manage coding tasks, (compounded by an inadvertent error), we were met with graciousness and professionalism as BOLD'S Devs wrestled the bull down by the horns, helping us resolve our issues. BOLD'S client and developer support exceeded my staunchest professional expectations of what customer service, and technical "support" authentically become. Tamer, you may be the "APP" guy, but you're clearly the people guy for BOLD, and the intuitive, inspiring force behind your team. I've rarely had the pleasure and privilege of dealing wth a company so attuned to customers, or someone who simply listens as well as you do. The missing star is reflective only of technical APP limitations on complete customization facility. Thanks to you and Tyson again, for all your incredible work to resolve the issues, and complete our site dev for the BOLD segment, finally getting us underway after our sites languishing for many months. We are extraordinarily grateful to you, and customers for life.
This app was exactly what I needed for my custom stationary business. It works flawlessly and allows my customers to give me their information with ease. Great app and highly recommended!! My only comment and why it didn't give it 5 stars is I wish options could change the price of the item. That would be great!