Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

November 17, 2021

Bold Product Options does everything we need and more. Always excellent customer service when we need it.

LIFEFORM Chairs USA
Canada
About 3 years using the app
Shop Circle replied November 17, 2021

Thank you for the review. We are always happy to help. Thank you for choosing Bold!

April 21, 2016

Excellent product right out of the box. Straightforward installation instructions and seamless setup. Worked first try with a ton of products we sell. Ran into one issue on the install with outdated code references to my theme. No worries, technical service responded immediately and had the problem fixed in 1 business day. Great job.

Premier Wine Cellars
United States
About 3 years using the app
June 29, 2015

Customer service is great, app is super easy to use and customise!

Ganton
Australia
About 3 years using the app
January 19, 2014

Without this software I wouldn't be able to make my shop a reality. A massive thank you to the bold team for helping me to install this software and it works great.
Anyone looking to expand the product options for your store then use this product well worth the money. I will be back for more products from Bold, once again a big thank you. ;-)

iwin
United Arab Emirates
About 3 years using the app
September 12, 2018

I've been using this app for a few years now and Bols support is always hgelpful (Thank you Guri!)
The app is doing exactly what I need (image uploads, option tied with price variations), it is stable and dependable.

Fine Jewelry by Anastasia Savenko
United States
About 3 years using the app
July 11, 2013

Product Options is a MUST HAVE app for any store that sells customized products or that needs to gather info from the customer at time of purchase. I have used this app in 3 stores that I've built now and love how easy it is to use. I've worked with Ron several times for customer service questions and he has always been SUPERB! He is always kind, is very helpful and always gets back to me in a short amount of time. Service like that and a great app are what have kept me coming back 3 times over.

Great app, great customer service, highly recommended.

Guerrilla Tags ID Systems
United States
About 3 years using the app
March 18, 2013

Was disappointed that Shopify didn't more options and variants until I found product options! Very pleased with "Product Options" app but even more pleased with the service....I am not a programer and opted to have the folks at Shappify (James) install this for me and they even helped me with an extra issue! Wish I had the extra money to get the quantity breaks app they offer but maybe in the future!

Gravel Springs Farms
United States
About 3 years using the app
June 30, 2015

We love this app, we think customer experience is super important and want to make sure ours is top notch - we've tried them all and there is no other app that does it as well as this one

Superlovemerino
United Kingdom
About 3 years using the app
February 14, 2017

This is an excellent addition to any store. It's well thought out, customizable, and easy to use. I'm using it in a way that is a little less straightforward than most (I expect), and it handles my needs flawlessly. Support has always been excellent. Any issues I have had have been resolved quickly and effectively. If this offers the functionality that you need, stop shopping for apps and just get this one.

The Box Of Philly
United States
About 3 years using the app
September 8, 2014

Very useful app! It was a little time-consuming to figure out the liquid updates required (I'd recommend planning to spend 1-2 hours), but the instructions are very clear and I was able to figure out how to do it with very little coding experience.

Craft Beer Hound
United States
About 3 years using the app