Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

February 21, 2014

This is an AWESOME app, we have been able to add functions for customers to upload photos and colour choice which has made our site extremely user friendly to both us and the customer. Customer support is FABULOUS as well, always answered within hours and extremely helpful.

personalizedmouse.com
Australia
3 months using the app
September 6, 2023

We've been using Bold Product Options for our flower shop for years, and we could not operate without it!
Deelen's customer service specifically was very helpful and much more prompt than you would expect.
We would recommend them just from the level of customer service alone :)

Academy Florist
Canada
Over 6 years using the app
August 13, 2018

Great app and great support! Paraminder helped me a lot and provided me a exceptional solution for my issue.

My Anelli
Germany
Over 6 years using the app
July 17, 2023

I’ve been using bold options for a few years, great app and easy to use. Great customer service, any issues and they are always happy to help.

Broadway Trophies & Engraving
United Kingdom
Over 6 years using the app
February 19, 2021

I run a personalized jewelry and gifts website. It would not be able to function optimally without all the variables that Bold Product Options offers. When I have to update my theme occasionally, I need to have the app coding reinstalled as well. Bold has always assisted me in a very timely, friendly, and professional manner. Aman was my recent tech and she was fantastic. Thank you!

My Forever Child
United States
Over 6 years using the app
Shop Circle replied February 22, 2021

Thank you for your review. We are so happy that we were there to assist you when you needed and so happy Aman was fantastic! Thank you for choosing Bold!

March 5, 2014

The options on this app are impressive. It helps streamline our ordering process ultimately boosting our conversion rate. Similar services are way more expensive if you were to use a company outside Shopify so this app is definitely a value.

Crooked Sticks Apparel
United States
3 months using the app
Edited January 17, 2020

I've used this app for three years and it is excellent. Once you get your head around the conditional logic it is very straight forward. The help desk is brilliant and always quick and efficient. Tonight I was helped very efficiently by Priyanka.

Red Rufus
Ireland
Over 6 years using the app
September 7, 2017

We use the app on our site https://itzoo.co.uk/ - very happy with the quality of the app and the service provided by the developer.

Itzoo
United Kingdom
Over 6 years using the app
January 11, 2018

Really nice! Best option app for Shopify

Lastu
Finland
Over 6 years using the app
Edited November 30, 2018

Great app! Makes life easier. Now we are able to have customizable products on our website! Thanks to Cody, Guri and Scott for helping me today!

Office 1010
United States
Over 6 years using the app