Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

June 3, 2016

Does everything I need and the support is brilliant. Bold modified my store code and continue to help me when I have questions or need to make changes.

Adband
United Kingdom
Over 6 years using the app
August 17, 2023

This app makes updating products so much easier! I couldn't imagine our website without it. Their support is one of the best! I have never had an issue they did not resolve or enlighten me about (as in user error). Jeff was the lastest expert that helped me. I chatted, he responded within a minute and issue was resolved within minutes. Thanks JEFF!
I have had BOLD for years now. One of the best decisions for our website!

Creative Document Solutions, LLC
United States
Over 6 years using the app
Edited December 11, 2018

The Bold team was especially helpful in addressing an issue I had with charges being applied to products in my store. It turned out that we needed to update the theme to make the product options work with Pay Pal checkout. Big thanks to Rick and Alexa for immediately responding to my support ticket and also following up with detailed instructions to fix the issue.

Havluhometextiles
United States
Over 6 years using the app
Edited January 16, 2019

This app has helped me streamline my store's product options (which were a NECESSITY). Along the way I had a glitch with Bold & PayPal/Apple Pay checkouts, but Alexa & team helped solve my issues quickly! Thank you! -Sin City Cupcakes

**update** Rifat helped me with a small change that made all the difference in the world for me and my customers… And quickly! Thanks so much!

Sin City Cupcakes
United States
Over 6 years using the app
Edited October 25, 2024

If you have an e-commerce website, you NEED this SC Product Options app! This is save your time and money! Customers will easily make purchases! Shop Circle is offering a free live chat service, so it is really easy to get an instant support right away! HIGHLY RECOMMENDED!

THE THREE WORDS l Cakes & Flowers
New Zealand
Over 6 years using the app
September 2, 2015

Really like this app ... makes life for a single owner-operator with a small budget much easier, as I don't have to invest in higher, deep technology platforms in order to get the options I need to sell my dog collars! Grand job.

Walladoodle
United States
Over 6 years using the app
May 24, 2024

I built my entire site around these menus. Over forty colors to choose from in three separate menus so 100,000 different variants type a website. Need to update your options menu? No need to edit every listing, just update the menu! Pretty slick software.

Support is on the spot and quick! I recommend this app strongly.

Uberrime
United States
Over 1 year using the app
Edited October 2, 2019

Not every bold app is a winner, but Product Options most definitely is! The newest version 2 is the best way to create and customize a multitude of product options while avoiding Shopify's variant limitations. Not to mention the customer service, which has been truly exceptional! Customer Service from Simran and Rony was super quick and easy, thanks for the great support!

Liquidbarn
United States
Over 6 years using the app
October 26, 2017

My shop is now more simple than ever. Easy product options for my customers means less customer support emails that I have to handle. Bold even helped me out by inputting some code because I have a complicated theme. Thanks Bold!

Modernout
United States
Over 6 years using the app
March 7, 2014

Our products require more options that Shopify is constructed to deal with natively so we were forced to find a solution elsewhere. After doing some research we settled on the Product Options app and it has been just what we needed. We've been able to give our customers the variety that they wanted and increase our functionality. Now that conditional logic has been added we're excited to take advantage of it and streamline our inventory even more.

Deer Crossing Archery LLC
United States
Over 4 years using the app