Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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The support team from Bold is really helpful!
Special thanks to Shubhneet for the prompt replies and she's really patient in explaining how to go about to resolve my issues with product options! Overall, the app is easy to navigate and the support team is efficient and friendly! :)
Best customer service, they are fast and very patient. It is so helpful to be able to get on a live call with someone and explain needs or challenges. Thanks for your continued help!
The app does a great job and has added quite a bit of revenue to our site by allowing an easy way for customers to add small upgrades to their order. I had some issues when installing a new theme, and they were extremely responsive. I wouldn't hesitate to recommend the app to any other business owner who wants to add paid product upgrades or a simple way for customers to add personalization or notes to their orders.
We're so glad to hear that you're enjoying our app! We always recommend making a duplicate copy of your theme before inserting the code just in case. :-) But our team of installers are always ready to help in case anything goes wrong, especially when there's a lot of code.
We'll be sure to share the kind words with Rahul! Thank you for leaving us a review, and you have an awesome selection of tumbler cups by the way!
Great app, and great support especially from Wally, Shubhneet and Alexa. This is our fifth BOLD app. WE LOVE BOLD at RevivSerums.com!
Exactly what I was looking for! The feature set is perfect for my requirements.
The integration of the app into an AJAX theme was done fast by the support team at BOLD. The support in the live chat and via email was fantastic as well. Comprehensive guides, tutorials, videos, etc. make the BOLD experience a fluid and enjoyable one!
I'm on my trial period and I can say the app is great. The support it's great (Ron was my assessor) because they solved my installation problem in hours without an extra charge. My only recommendation is make more clear the installation steps, because it starts really clear, but later there are some confusing points. But they solved it fast and great, and the App is very complete. I will buy the Premium Plan. I recommend it.
Had an issue and I got through to an assistant. Looked like problem solved and then it was. Through a combination of staff, Kaiser was able to do a simple fix by removing the change and putting it back in. Simple but it worked. Now back to happy customers.
Thanks much Kaiser
I love this app! It really is simple to use & works great for each of my personalized products. Shubneet completed the installation for my new theme in great time. Bold is awesome!
Hi there; we're so glad to hear that you're loving our Product Options app! We love seeing how merchants utilize it to give customers the ability to create customized and unique products. Thank you for the review, and we wish you the best of luck in launching your store!
Do let us know if you need any further assistance or have any questions. :-)
This app is AMAZING! If you have products that have multiple options or customized items, this makes life a million times easier! A major plus is all the info is transferred right to the checkout so it is there in black and white for both buyer and seller! Awesome app!
The app is great,but the support for the app goes above and beyond! I was having a little issue getting something to work. I connected to the chat support and was connected with MC. After about 10 minutes and a great explanation, I was able to set up a collaboration account, where SHE went into the code and fixed the issue for me! AMAZING! Thanks MC for the absolutely wonderful customer support and going above and beyond to assist me with my issue!