Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

June 5, 2020

This app is really great once you get it to do what you want. I would give this app 10 stars if I could get the awesome help that I received from Naman and MC in the middle of the night when you need it the most.

Atlas Vinyl
United States
Over 1 year using the app
February 26, 2015

We sell wicker baskets with personalized liners. That is the customer has the option to buy just basket, basket and liner or basket and liner with embroidery on it. You app was exactly what we needed for our store. Now we can define options for our customers and it saves us a lot of redundant work.
I'd give it 5 stars (instead of 4) if images could be changed based on customers option selection.

Super Cool Basket
Canada
Over 1 year using the app
January 23, 2019

Product Bold Options has been a lifesaver so far for our online shop. Our products have multiple dropdown options, some that affect price. Not sure how we would manage that without this terrific app.

Atom Skates
United States
Over 1 year using the app
Edited August 7, 2017

UPDATE 8/7/17 - We've used this app for several months - there is a known issue that is not fixed that wastes a lot of time. Please fix the issue that when you create or edit an option set, save it, then have to go back in and re-order the options and re-save..
------April Review was 5 stars: For some themes, the install can be tricky but ** Alexa ** and **Danni** did a great job helping me through it. Alexa responded out of office hours and Danni got her part done immediately when she got the ticket. Up and running in a SNAP! because of these two. The product is working well!

Kapp Studio
United States
Over 1 year using the app
Edited December 17, 2018

STOP. Before you try and install this, look and read all the instructions. See if you can find the code they tell you to change or replace. Do this for each step. I found the examples in directions they provided not correct and the images low resolution, almost unreadable. It took many hours over a few days to figure it out. It is better to pay them to install it, unfortunately. What I can say is that once any of their apps are installed, they do work great and you will love it. If they can spend a little bit of time updating instructions, they should not be receiving any negative reviews. If you do run into trouble installing it yourself and need their help, they will, but it may take a few days.

Aurora Generators
Canada
Over 1 year using the app
December 9, 2022

Good option app and easy to use. Good fit for a light user. The only concern for us is it's kind of hard to manage the options if you have a highly complex option structure.

Motobuys
United States
Over 1 year using the app
May 1, 2014

So far, it has saved loads of time trying to add customized options and once you get a little training under your belt, it's pretty darn easy to keep your product customization up to date! Thank you :)

The Bee's Knees Embroidery Co.
United States
Over 1 year using the app
March 28, 2023

Deelen was very helpful in getting my issue resolved! Super quick and friendly! I was able to get back to what I needed to ASAP.

Loan Gifts
United States
Over 1 year using the app
April 21, 2015

This was almost exactly what I was looking for in order to offer different options within my store. The installation process was a bit challenging and if you are not an expert with HTML then I would highly suggest going with the install set-up the bold team offers.

Soothi | Style With Substance
United States
About 1 year using the app
Edited May 7, 2018

Very pleased with Product Options by Bold. There are a few improvements that they will need to make for me to give them a 5, but the customer service has been very very good and has helped me give options to my customers that would be difficult with the Shopify platform alone. I believe within a year Product Options by Bold will have all of the options I need to be 100% happy. Hoping price does not increase as that may affect my opinion as well. But VERY pleased as of now! PS MC was extraordinarily helpful and responsive. Easy to talk to and work with!

Good As It Gifts
United States
About 1 year using the app