Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

February 15, 2024

For the most part I am happy with this app. It is the most robust version out there, however it has some sync times that seem long and it does occasionally get buggy. The customization ability with Product Options are very impressive and the ability to have basically unlimited options and option sets as well as conditional logic really makes this app work well for my business. Recently I had an issue that took 5 hours to resolve due to an inability to contact the service team. However once I was able to connect with Saro A, she was able to immediately resolve my issue perfectly! Thank you Saro! It was very appreciated!

Angel Competition Bikinis
United States
Over 8 years using the app
June 20, 2024

I first found the SC Product Options difficult to navigate due to not being tech savvy however... Ahmed helped me via a live video call.

Slumber Bunks
United Kingdom
7 months using the app
July 1, 2024

The app has been so far a great addition to our site. Like anything it takes time to set it up to look and work for your needs but the support is great. Highly recommend.

Create Estate
Australia
About 1 month using the app
May 24, 2024

I built my entire site around these menus. Over forty colors to choose from in three separate menus so 100,000 different variants type a website. Need to update your options menu? No need to edit every listing, just update the menu! Pretty slick software.

Support is on the spot and quick! I recommend this app strongly.

Uberrime
United States
Over 1 year using the app
February 17, 2024

Great add on!!!! all staff are so helpful when there is an issue (which is hardly)...But when problems does happen, they are there to help. As a small business owner, this mean so much!!!! Thank you again guys (especially Haris and Armin) !!! Definitely would recommended if you are looking for Product Options app.

Ultimate Racing
Canada
About 9 years using the app
July 11, 2024

Very happy with the application and the support, I was assisted by Harun who quickly helped in a very efficient and helpful manner. I will certainly continue to use this application for my Shopify store.

AFC Woodboards
Portugal
14 days using the app
May 16, 2024

AMAZING CUSTOMER SERVICE. I have an emergency with my site yesterday and this team came to the rescue. They worked tirelessly in order to get my website up and running correctly. I HIGHLY recommend this APP and TEAM. Top notch all the way.

Cheers

House Plan Zone
United States
About 8 years using the app
July 5, 2024

I am very enthusiastic about the app and the employees. They take their time and find a solution to every problem. I can only recommend it to everyone!!

Bonnysecret
Germany
22 days using the app
August 20, 2024

great customer service. Great app.

ArtisanisUniverse
United States
20 days using the app
May 21, 2024

Had a small issue after updating to a new theme. The team solved my issue within minutes. Quick response, very helpful! Very impressed with their customer service!

Sanded and Branded
United States
Almost 4 years using the app