Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

Edited November 30, 2024

After a small learning curve on how to set everything up, the app is very easy to use. Customer service through the in app chat is better than any other companies and fix issues quickly and at any time. I had an issue at 1AM then got an email stating it was fixed by 3AM.

Crossfire Holsters LLC
United States
About 11 years using the app
Edited January 25, 2024

Product options is amazing. We have used this app for many years even before shop circle took it over. I can say since shop circle has taken over it has only gotten better. Their online chat is great for immediate attention and even when you need more support their tech staff is amazing. They are always helpful and accomplish what we need done and in a timely manner. Recent issue we had… shopify said it was the themes fault… theme developer said it was the apps fault… shop circle was not at fault but they worked to help resolve the issue. 5 star app and company.

Wright Leather Works LLC
United States
Almost 11 years using the app
January 16, 2014

Very, very pleased that I bought this app. I was a tad apprehensive about purchasing it because of the need to do the liquid thing (Hey, I'm not a techy!!) but the guys at boldapps were great. Thought that I was going to have to wait days for it to be done by them and it was done within a couple of hours.

And what a breeze to use! I set up my first product options and a new special offer in 2 minutes. It holds a mass of potential for us as we're going to launch some personalised products.

Jim
www.preditos.com

Preditos
United Kingdom
Almost 11 years using the app
December 19, 2013

We needed something more robust than the standard variant options Shopify provides so we decided to give the Product Options app a try. It was exactly what we were hoping for and then some! Having it installed by a Bold App expert was worth every penny especially since our specific needs required coding by an experienced professional. We couldn't be more happy!

Custom Bottle Opener Co.
United States
Over 10 years using the app
March 10, 2014

Love this site. The App does everything you could hope and more. The customer service is friendly and fast and they try their best to spell everything out for people who are pretty clueless on how to begin. I recommend the video tutorial, it's very helpful. Having such tailored, customized options for my customers makes me feel like a professional. Changes are easy, I should know, I've changed my mind several times for the options I want to offer and this App makes it painless. Thanks guys--awesome work!

MaryElizabethArts
United States
Over 10 years using the app
October 28, 2013

This app is invaluable! We create custom jewelry and certain products have 200+ variant combinations! If it wasn't for this app, I would be screwed! Easy to set up and works like a charm!

Devin Krista Jewelry
United States
Over 10 years using the app
November 22, 2013

Fast customer service when we had a question! Love what this app lets me do too!

StoneWorks Picks
United States
Almost 10 years using the app
February 6, 2014

I'm impressed! This handles our needs very well and is super affordable. Great app :)

Dayton Boots
Canada
Over 9 years using the app
Edited April 11, 2023

These product options help us offer a more customized item to our customers. As far as customer support, Deelen was super quick and helpful fixing a code issue. Thanks!

Martha & Ash
United States
Over 9 years using the app
April 14, 2014

This app does everything I need to make shopping a clear and simple process for my customers. So glad I decided to give it a try. I'll be upgrading to the premium version now that I know how easy it is to use!

SB Libris
Australia
Over 9 years using the app