Reviews (2,628)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Great Product!! It has already increase my revenue and cut back on customer requests. I can now add the options my customers have been asking for by Product and make it easier for us and the customer.
I also was able to add an additional revenue by adding a cost to options.
Great customer service also!
Thank you, Rony, Shubneet, Sam!! We updated our website and nothing transferred over and the people at Bold just swooped in and did everything for us! It makes our store flow so much better with the product options and the customer service is super attentive and efficient. 5/5 would recommend!
Hi there, thanks so much for taking the time to leave us a review! We're so happy our support specialists were able to get everything transferred over properly for you; that can certainly be a stressful situation!
Please don't hesitate to reach out if you need any further assistance; we're glad to help.
Their support team is top notch. They are always timely and responsive with clear and easy to understand directions. Thanks Paul and Alexa!
Naman and Aryan Sharma where a great help! Great support team! They helped to fix things really quickly!
Five stars for the product and the support team. This app comes with step by step instructions for how to install the liquid code updates yourself. I am by no means a coder, and I was able to easily follow them. I tripped up in one area and Bold was able to fix it for me overnight. On a Friday, discovered an issue with how the customized product was handled in the cart that would not work for my store. The support team was very receptive and had an update delivered Monday morning. These guys and gals are very responsive!
Desperately needed an app like this one to help offer additional options just not possible through Shopify directly. Ben from Bold was awesome in helping us get this installed and setup with a few custom tweaks. Great service & product! Well worth the money and install!
I had no idea how much I needed this until I installed it. It's a fantastic product with tremendous customer service. I had a small issue with configuration and MC and Lawrence solved my problem painlessly, quickly, and completely. If I could give them six stars, I gladly would!
Highly recommended!
Best support and the app was a big help to reach our store's goal. Thank you support team for helping us.
Hi there! Thanks so much for leaving us a review; we're really glad to hear that the app has helped you out with your store's goal! That's fantastic news, congratulations!
We're glad you reached out to us; don't hesitate to let us know if you need anything else.
We have a Fashion Designing Store and we offer Customized Stitching for every dress. This app requires professional knowledge of coding if requirements are at higher level. You can check different measurement options we have created for different dresses at www.fashionsbyindia.com
So far so good with this app. Any minor issues that I've had in getting up and running have been addressed quickly by the support team. Many thanks to Camila for all her help.
Thank you so much for the review. We are very happy to hear that Camila fixed up any small issues and got you up and running fast. Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.