Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
Refine
-
By rating
Great custom service! Daniel helped us with an issue we ran into. Couldn't be happier, thanks Daniel!!!
Thank you for the kind review. We are go happy that Daniel was there to help you! Thank you for choosing Bold.
terrific app & very very quick and kind and friendly support!
clean layout, easy to use.
Amazing app! Customer support was top-notch. Our theme required a lot of customization for 'Product Options' to successfully work. It was executed by Tyson in a very professional way. Very happy with the app. Highly recommend.
I used this option to help me provide many complicated options for my products. I was able to accomplish this with the Bold Options app very easily! Brenden was a fabulous help when I had some questions. He was very patient with me and walked me through. He was a pleasure to work with.
Besides just loving this app, their support team is unbeatable. Timely responses and they did not rest until I felt like my issue was resolved. Highly recommend!
Samuel was a great help in support during my installation of the app. Product Options was a great help in allowing me to create products that are super personalized!
Had an issue with pbb not connecting to my new store theme. I reached out to Shopify asking to see if something was done wrong on my end; all within 24hrs a Shopify rep reached out to a PBB rep, which in return reached out to me and literally fixed everything for me. Absolutely no confusion and everything fixed so quickly! Recommend Bold for personalized options for listings!
Danni and MC were extremely helpful during our entire conversation. Our first ticket quickly expanded into many different questions, and they did a great job communicating their progress on the ticket, as well as identifying any further information they needed from us. I could not be more happy with the help we received! We are very happy with the Bold support, and that is greatly due to Danni and MC's customer service. Thanks again!
Cody & Guri were a huge help!!! When ever I need help they are quick & thorough! This app is an awesome way to make extra money on your products.
Thanks for the great customer service.