Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

May 7, 2024

The app is pretty easy to use and the customer service is awesome. My product manager, Harun Fazlagic, was very helpful and responsive and I look forward to working with him more in the future.

The Artful Monogram
United States
About 4 years using the app
July 23, 2024

Team is very helpful and quickly delivers results. Friendly, actionable -- great solution on Shopify!

PlugYourHoles.com
United States
3 months using the app
April 16, 2024

Had a call with Harun today from Shop Circle and he took a vested interest in the success of my business. He asked how the app could be improved and essentially gave me white glove service, making me feel like a partner instead of a number on his spreadsheet. This is an amazing app that I use for nearly all of my products and it is a total game changer. The flexibility it brings is so valuable, and the conditional logic allows for me to keep unnecessary options hidden until they are relevant, which significantly reduces clutter on the listing and improves customer retention. Can't say enough good things about this app!

The Ti Project
United States
About 2 years using the app
Edited June 6, 2024

Deepa & Vastal have always been very helpful in creating conditions for complicated product options, and solving any small problems we've had. They are always communicative and responsive and I was very appreciative of their help!

Sister & Soul
Australia
Over 6 years using the app
March 27, 2024

Always extremely quick and helpful, we have multiple websites that use this app and support is always efficient to resolve our issues. The last two days Adis has been a huge help to us, we truly appreciate it!

Groovy Girl Gifts
United States
Over 2 years using the app
March 11, 2024

The most helpful team I've seen in awhile. Had an issue we noticed Friday, sent the request, here I am Monday morning and it's all been fixed. AMAZING TEAM TO WORK WITH!

Giant Patio Umbrellas
United States
Over 5 years using the app
March 29, 2024

I have been using the Bold App for a couple of years and I love it because of the ease of use . If i have an issue they are there to help. Thanks again for the help today , it's greatly appreciated

Cardinal Planners
United States
About 6 years using the app
February 28, 2024

Had a great call with Harun from Shop Circle.

Apparently this application is starting new initiatives focused on customer support.

I look forward to seeing this application grow with my business.

AnimePads.com
Israel
Almost 2 years using the app
July 1, 2024

The app has been so far a great addition to our site. Like anything it takes time to set it up to look and work for your needs but the support is great. Highly recommend.

Create Estate
Australia
About 1 month using the app
March 27, 2024

Works as advertised, great and responsive support. They even helped us with some custom feature for engravings. Shoutout to their developers, great work!

OštarRub
Slovenia
Over 4 years using the app