Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

March 12, 2024

We have been using this app on our store for a long time now and it has been very helpful to our business. Customer service is amazing. Nitesh, was super attentive and helpful when I requested help: highly recommend this app.

Lucky Scooters
United States
Over 8 years using the app
January 12, 2024

I'd rate this app 4 stars, but gave it 5 due to how helpful the CS team always are! We use this app for a LOT of products, and will run into a glitch here and there as expected - but the team at Shop Circle (shout out to JEFF!!) are always there via their live chat to help us out super fast with any issues we may encounter. Definitely would recommend this app for anyone out there thinking about it.

GalaxyCon
United States
Over 3 years using the app
May 7, 2024

The app is pretty easy to use and the customer service is awesome. My product manager, Harun Fazlagic, was very helpful and responsive and I look forward to working with him more in the future.

The Artful Monogram
United States
About 4 years using the app
September 1, 2024

Great support!

Dogs For The Earth
United States
12 days using the app
January 25, 2024

We have used this for years! It is so nice being able to control the options on individual products. Customer service is always quick to respond and eager to help resolve any questions. Thank you Jeff for the extra help with the video recording!

Anueva Jewelry
United States
About 5 years using the app
April 16, 2024

Had a call with Harun today from Shop Circle and he took a vested interest in the success of my business. He asked how the app could be improved and essentially gave me white glove service, making me feel like a partner instead of a number on his spreadsheet. This is an amazing app that I use for nearly all of my products and it is a total game changer. The flexibility it brings is so valuable, and the conditional logic allows for me to keep unnecessary options hidden until they are relevant, which significantly reduces clutter on the listing and improves customer retention. Can't say enough good things about this app!

The Ti Project
United States
About 2 years using the app
January 26, 2024

This app is definitely key to my products. Although I have had some problems over the years, customer service has always helped me figure out solutions.

Row West Activewear
Canada
Over 6 years using the app
June 25, 2024

Excellent app and great support that covers all of our needs and custom functionality is awesome.

Tomatosharp
Norway
About 2 months using the app
June 24, 2024

Have been using this app for a long time. It's been a great experience. Their support team is also on point. I had a new store I needed this app added to and spoke to Harun Fazlagic who was awesome. They really care about their customers and will bend over backwards to assist.

Tones
United States
5 days using the app
June 25, 2024

Harun and his team are doing a great job definitely the best app on Shopify. Wish I can give more stars.

Premier Sauna
United States
14 days using the app