Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

May 21, 2024

Had a small issue after updating to a new theme. The team solved my issue within minutes. Quick response, very helpful! Very impressed with their customer service!

Sanded and Branded
United States
Almost 4 years using the app
July 1, 2024

The app has been so far a great addition to our site. Like anything it takes time to set it up to look and work for your needs but the support is great. Highly recommend.

Create Estate
Australia
About 1 month using the app
January 25, 2024

We have used this for years! It is so nice being able to control the options on individual products. Customer service is always quick to respond and eager to help resolve any questions. Thank you Jeff for the extra help with the video recording!

Anueva Jewelry
United States
About 5 years using the app
May 7, 2024

The app is pretty easy to use and the customer service is awesome. My product manager, Harun Fazlagic, was very helpful and responsive and I look forward to working with him more in the future.

The Artful Monogram
United States
About 4 years using the app
January 26, 2024

This app is definitely key to my products. Although I have had some problems over the years, customer service has always helped me figure out solutions.

Row West Activewear
Canada
Over 6 years using the app
April 16, 2024

Had a call with Harun today from Shop Circle and he took a vested interest in the success of my business. He asked how the app could be improved and essentially gave me white glove service, making me feel like a partner instead of a number on his spreadsheet. This is an amazing app that I use for nearly all of my products and it is a total game changer. The flexibility it brings is so valuable, and the conditional logic allows for me to keep unnecessary options hidden until they are relevant, which significantly reduces clutter on the listing and improves customer retention. Can't say enough good things about this app!

The Ti Project
United States
About 2 years using the app
Edited June 6, 2024

Deepa & Vastal have always been very helpful in creating conditions for complicated product options, and solving any small problems we've had. They are always communicative and responsive and I was very appreciative of their help!

Sister & Soul
Australia
Over 6 years using the app
July 5, 2024

I am very enthusiastic about the app and the employees. They take their time and find a solution to every problem. I can only recommend it to everyone!!

Bonnysecret
Germany
22 days using the app
July 11, 2024

Very happy with the application and the support, I was assisted by Harun who quickly helped in a very efficient and helpful manner. I will certainly continue to use this application for my Shopify store.

AFC Woodboards
Portugal
14 days using the app
March 27, 2024

Always extremely quick and helpful, we have multiple websites that use this app and support is always efficient to resolve our issues. The last two days Adis has been a huge help to us, we truly appreciate it!

Groovy Girl Gifts
United States
Over 2 years using the app