Reviews (2,628)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

January 30, 2018

Fixes a huge limitation in shopify, excellent and prompt tech support too. Highly recommend!

Medical Superstore Online
United States
About 3 years using the app
September 7, 2017

I would not be in business without this application! We offer so many custom options and the 100 SKU limit with shopify and only 3 options made things difficult. Once I added this on, we got so many upsales since everything was right there and you could just check things, add things so people add a lot of customization and stuff that really makes more money. Great service - they went above and beyond setting things up, changing elements of our theme, mobile site, etc. Was helped tremendously by Lawrence.

Bradycases
United States
About 3 years using the app
September 8, 2017

An amazing app! Any questions I have had have been answered very quickly with lots of helpful advice along the way.

Thebeautifulgame
Australia
About 3 years using the app
June 19, 2018

Guri was just FANTASTIC!
He helped me very quickly and was so kind and patient with me.
THANK YOU, GURI!

Unique Ecigs
United States
About 3 years using the app
Edited February 14, 2018

Thank you to Cole one more time for his support and help, i was in a critical situation and since 2 weeks, i was in communication with him evreyday, it was very helpful and professional.

Une Bonafer
France
About 3 years using the app
January 17, 2020

This is a great app. We use it to personalize greeting cards on our nonprofit website. See https://changingthepresent.org/products/defenders-of-wildlife-adopt-a-sea-otter-card
Great support, too.

Changing The Present
United States
About 3 years using the app
January 31, 2019

My whole business wouldn't be possible without this app! I love it! And the customer service and support (Thanks Mona!), is top notch! Keep up the good work Bold!

The Custom Brand Shop
United States
About 3 years using the app
Edited March 3, 2017

Love this App! Their customer support is first rate. They are quick to help and do an excellent job. I'd recommend this app simply thanks to the excellent customer support, but also because its a great addition to any store. It makes adding options to your products much simpler.

Shop Pony Club
United States
About 3 years using the app
December 18, 2013

This app is an essential tool when offering products with multiple options e.g. colour, size. Without this application I would have struggled to provide the simplistic, easy, buying structure necessary for the more complicated products I wish to sell. Overall a must-have app!

L.A. Lens
United States
About 3 years using the app
October 12, 2015

Love this app! It solved the complicated custom ordering process for us. We had a few issues in the beginning with the compatibility of our theme but Bold App was super helpful and speedy with resolving our issue for us. Thanks!

Motley Illustrates
United States
About 3 years using the app