Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

November 28, 2014

I've been using this app for a couple of months and I love it! It allows me to give my customers a variety of options to choose from. It makes it easy not only for me but for my customers that visit my shop. LOVEEEE IT!
Also, if you ever need help, their support team will respond within the same day.

Your Wedding Countdown
United States
About 1 year using the app
September 30, 2023

Excelente servicio al cliente! por ahora la aplicación también ha solucionado mi necesidad.

IRANTI CANDLES
Spain
About 1 year using the app
February 12, 2020

I'm not sure why I wasted so much time searching the App Store for a better App than one made by BOLD? I've used them before and I should have stopped trying to be cheap and just went with what I knew worked - not to mention reliable customer service. Thanks for your help Carter - appreciate you going the extra mile and triple checking that your App would fit all my needs. Do yourself a favor and go with Bold. They've been around a long time and know what they're doing. A+

Outshine Labels
United States
About 1 year using the app
March 14, 2014

This app is awesome! It allowed us to add customization options to our site and was super easy to set up. Their customer service rocks too! Anytime we had any questions, their experts responded quickly with answers and solutions to help.

FATTY SUNDAYS
United States
About 1 year using the app
September 15, 2021

They are very happy to provide services, and are very efficient and work very seriously,very good!thank you.

BabyBlue Colored Contacts
Hong Kong SAR
About 1 year using the app
Shop Circle replied September 15, 2021

Thank you for your kind review! We are so pleased that you are happy with the service. Thank you for choosing Bold!

June 27, 2013

Great app...will save you on your SKU count! And the service is awesome!!

Just Plain Tees
United States
About 1 year using the app
August 24, 2013

This software is awesome! I am selling Jewelry and can you imagine all the options I must have? Different stones for each item, different ring sizes, different chain lengths and any combinations! This software does it all! I am so glad that I found it now near the beginning of uploading my products rather than later.

Royal Tudor Jewelry
Japan
About 1 year using the app
August 1, 2014

Works like a charm! Very happy with App.

Chic Latisse
United States
About 1 year using the app
October 30, 2019

Customer service is excellent - I have had a few user errors and they are quick to respond and fix the issue. Chintan was great on the live chat.

Thank you Bold Product Options for such great customer service.

Freedom Company
United States
12 months using the app
Shop Circle replied October 31, 2019

Hi there! We're so sorry you ran into some errors while using Product Options, however we're really glad that Chintan was able to assist you via live chat in order to get things sorted out quickly.

Please don't hesitate to reach out if you have any other questions or comments! We'd love to help again.

March 31, 2015

We use this on all 3 of our Shopify stores. Couldn't live without it! Bold apps is the best in shopify apps and can't wait to see what else they come out with.

ZeroHourXD.com
United States
12 months using the app