Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

November 8, 2018

I can't even imagine how this app got such great reviews! Don't even know where to start. Firstly, the video you see makes it look super user-friendly. The problem is, that was from Version 1. We're now using version 2, which is completely different and a nightmare. To add icing to that cake, there is no guide, so you're on your own, folks. If you have very basic, straightforward requirements I'm ...

The Boytique
Canada
About 1 month using the app
March 23, 2020

increased the price and after deleting it has crushed my homepage!!!! just because it didnt want to delete the app in my code...

Kristallherz
Germany
About 1 month using the app
October 30, 2021

Do not make the mistake and install the app
Their app downloads a code to the template and then destroys other things. I had to take something and pay him money to repair the damage they caused. And I'm not talking about the sales I lost
Be smart and do not download their apps !! Even if it's free

leavesdesign
Israel
About 1 month using the app
May 20, 2019

NOTHING IS SHOWING UP IN MY STORE NO TELLING HOW LONG IT HAS BEEN LIKE THIS SO WHAT AM I PAYING FOR? EMAILED SUPPORT AND DOESN'T SEEM TO BE WORRIED ABOUT GETTING IT FIXED!

Paislee'sboutique
United States
About 1 month using the app
Shop Circle replied May 22, 2019

Hi there, I'm sorry to hear about issues you're having and the frustration this has caused. Please know we're doing what we can to get in contact with you. We hope that over ...

August 11, 2016

I lost almost 2 months. This is the worst app that i saw in my life. Promising at the beginning a lot, then you will see the team... just try them to see what happening when you contact them. Or stay away and safe a lot of time.

Vanbert
United States
About 1 month using the app
October 11, 2018

On the surface, this app seemed perfect for our needs. We have almost 1500 products on our website, which grows daily - 95% of which require some form of customisation.

Until recently, we had always used the free Infinite Options app. Which was perfect for most of our needs - however with more new products, came more new variants and options required. Including the need for colour swatches, and ...

Spencer-Brookes Designs
United Kingdom
About 1 month using the app
March 12, 2019

I'd go all out to add options and save, after view the products, nothing show in the web, and in the option app, what's going?

vapeciga
China
About 1 month using the app
Shop Circle replied March 19, 2019

Hello there, I just wanted to apologize that you're having trouble with getting the products and options to show. We have reached out to you and would love to help solve this ...

August 11, 2018

Worst App in The Universe

It just cannot work properly, it isn't appear in the translated pages, it fails to add the price on the cart total, the support is awful after 4 weeks with that problem and they cannot answer properly

Smartfit Oe
Greece
About 1 month using the app
April 19, 2021

The worst customer support we have ever experienced. Last Friday we sent two technical support requests, one is to apply for the installation code from the APP, and the other is to leave a message in the help center to ask for help to set the "add to price" function. On Monday, we received your email, one email replying to the code installation request, let us accept the request of collaborator ...

Unik Portrait
China
27 days using the app
Shop Circle replied April 20, 2021

I'm so terribly sorry that we failed to meet your expectation - our goal is to help your business grow and to help you succeed. We really appreciate your feedback and hope ...

June 21, 2016

Nothing but problems. Without a developer you'll be out of luck.

Slik Hound
United States
26 days using the app