Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

October 21, 2015

I installed this app initially with the basic product options and was very impressed with it. I paid to have the code implemented for me, it took a couple of days and I received a nice email confirming it had been done. My requirements grew and I upgraded to the advanced version. Again, I had the code implemented and it was quick and painless. Another nice email.
From a functionality perspective, I sat through the video and refreshed my memory by watching it again a few months on. It's logical, easy to use and looks pretty good on the site too. I'm looking forward to getting my teeth into the additional functionality the advanced version offers.
One thing I'm really excited about it having the ability for customers to upload an image. Can't wait for this function to go live on the site.
I would definitely recommend this product.

2by2 Creative
United Kingdom
About 2 years using the app
April 28, 2014

Great App. Quick installation and friendly service. Would highly recommend!

Darby*Cards
United States
About 2 years using the app
Edited June 3, 2020

Great app, it has really helped us by being able to offer custom engraving to our customers. Samantha from Customer support was extremely helpful and quick to resolve an issue we were having.

ETRNL
Australia
About 2 years using the app
February 4, 2014

This app is amazing!!!!!!!!!! I can't thank you guys enough. It works perfectly and is exactly what I needed. Brilliant. You rock!

Sweet Stitch N
United States
About 2 years using the app
December 8, 2016

I have tried working with three other web developers and made no progress on my project. With three days of my time and the help from Bold's awesome support staff I am ready to launch a new kit allowing the customer to use product options to create their personalized kit.

Park Avenue Mercantile
United States
About 2 years using the app
July 2, 2016

The Bold App allowed us to provide our customers with the custom options we were looking for. I love this app but more so, I love the support we received from the Bold Team in pulling it all together. Thank you Bold Team

Head 2 Hoof Shop Ltd
Canada
About 2 years using the app
August 15, 2017

I initially had some issues with this app given my Parallax theme that I'm using but MC helped me all the way through each of them AND fixed them for me. Thanks so much MC you are extremely helpful!

Geofilter Giant
United States
About 2 years using the app
April 2, 2013

Shappify is great and I believe essential to any business which targets the customers' directly, makes their products more unique than ever.

As a Personalized Arabic and Hindi necklace and bracelet supplier, this app was just too essential for me.

Once purchased and installed, the service I received was faster than I ever expected it to be.

I am impressed :) LOVE Shappify

DAHABO
United Kingdom
About 2 years using the app
February 4, 2020

A very useful app and support team are super responsive. Thank you, Dylan for such amazing support.

LiveOakMed.com
United States
About 2 years using the app
October 2, 2015

We needed a solution that would allow our customers to customize some products. We also needed to increment the pricing when customization was selected, and hide the customization fields if customization wasn't selected. This is the ONLY solution in the store that met all of our needs!

In case you're looking at other options, let me save you some time. I first tried adding line item properties myself but after a couple days wrestling with the code I concluded my time was too valuable. Next I explored some of the cheaper store apps for adding custom fields to a product. It took a while to integrate an alternative app with our skin and it was only after I was done that I realized that the app wouldn't impact the products price. In fact, while some of the other custom option apps support conditional relationship for option visibility, this is the only app that will also impact product pricing.

The Bold team offered to install this app for a nominal fee and while they promise a 2 day turn around I was up and running the very next morning. App does just what we needed, and the simplified variant management is a wonderful bonus. Highly recommend.

Seattle Derby Brats
United States
About 2 years using the app