Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

April 9, 2016

I had looked for a perfect app which has fitting function of options for us, a big problem frustrated me. But here, Bold product options app handled this part problem, so nice.Thank you.

Lensstorage
Hong Kong SAR
About 4 years using the app
August 6, 2015

Exactly what I wanted, thank you

Sosublime Com Au
Australia
About 4 years using the app
November 14, 2014

We tried another app before this for options, but this one is 100x better! We need a lot of different options because our store sells customized products and this app definitely delivers! In addition, it makes it easy to do batch edits because you can add multiple products to one option whereas other apps require you at add the options to each product individual. Great job!

Kreativ Case
Canada
About 2 months using the app
September 16, 2020

I love using Bold for product options and the excellent customer service I received from Nir! Nir was very helpful with all questions I had and assisted me in updating my site.

Touch of Whimsy by Jen, LLC
United States
About 4 years using the app
May 28, 2018

We´re running a relatively advanced web shop, and this app is one of the most fundamental and important apps we have. We had a few issues at first, but the support has always fixed our problems very quickly. It´s been almost a year since we installed this app, and we can strongly recommend this one!

Ildbutikken
Norway
About 4 years using the app
Edited December 10, 2019

We couldn't offer custom suits without this app! Support is great too- Chintan was super helpful and resolved my issue quickly!

KaiKini
United States
About 4 years using the app
November 22, 2013

If this app was a person, I believe she would be one I'd like to meet.

Chi Trees
United States
About 2 months using the app
February 15, 2024

Excellent app, excellent customer service.

LiquiVinyl Aerodynamics
United States
Over 3 years using the app
February 5, 2019

Bold customer service was fantastic once again! We had a problem with Bold Options products failing at the Add to cart. Samuel and Shubhneet fixed the problem quickly and everything works like a charm again. Thanks guys!

Pässilä Bicycles
Finland
Almost 4 years using the app
February 20, 2020

This has been a great app for my store. I wish it was a little cheaper, but works well. Every time I've had a problem (And that's not much), the support team has always been quick to help. Shout out to Vighnesh for the help! I recommend this app.

Sōk Body Wellness
United States
Almost 4 years using the app