Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
Refine
-
By rating
Been working amazing and allowed me to run my business exactly how I wanted it to be. Definitely recommend it to everyone looking for custom product options!
CODY was fantastic. He solved my problem. I updated my Shopify theme and needed help getting my Bold app back up and running. Thanks Cody. Much appreciated.
We have a complicated set of options. This app made it super easy and looks great. We paid for the install it was done faster than we expected. great app.
Rony was patient and walked me through step by step until I got to what I needed. This is what separates Bold from the rest.
We are a computer systems integrator company that offers our customers a variety of customization options. We were stunned when we saw how few options and variations we could have with the default Shopify setup. That when we found Bold Product Options in the Shopify store and have never looked back! The ease of adding all our options without having to keep a massive spreadsheet full of option prices and variant costs alone is worth the cost of the app. Also, the swatches for our pc components has been a game-changer. Having a list of product options doesn’t convey nearly the same image of professionalism as having pictures so people can see what they are upgrading to. This feature alone has led to more customers choosing to upgrade their products than we ever had before!
We have received amazing customer support along the way! Any time I have ran into a question, I have been contacted within the same day. On one occasion, I was working on something that comes standard with our products and trying to edit the checkout cart text. I thought it might be something I could change with Bold Product Options, and I reached out to Bold Support. Even though it was an option built into the basic Shopify app, they took the time to guide me on where to find and how to fix it! For something that wasn’t even a part of your app! No one else is going above and beyond in product support like that these days!
Our store was located on another platform before coming to Shopify, and we were worried that things would be more difficult than they had been there. Bold Product Options alone has eased our mind and made making changes to our store and any options we want to offer a breeze. We really appreciate your product and your amazing support team! Thank you, from us at RGB CustomPC.
Hi there, thank you so much for your review! We're so happy to hear that we've made your experience in migrating to Shopify a pleasant one. We always love to hear success stories, and knowing that you've seen an increase in upgrades is delightful. :-)
We're always available to help should you run into any other problems, have any questions, are looking to expand your apps, or if you want to share your successes! Warmest Regards from the Bold Commerce team.
The Product Options app by Bold has really worked well for us using the default (Debut) theme. With the help of Alexa, we were able to tweak the settings it to get it to work with our UI (desktop and mobile) perfectly. She responded extremely quickly (ie within 5-10) mins to each of our requests. She even made suggestions that ultimately were implemented for a better UX experience.
There is always an issue with this app, 80% of the time the app is working ! But when it's done it's always hard to fix, indeed you definitly cannot count on the support. They answered in a week or when you already stop using the app ! I am not recommend it !
MC and Paul are nice and quick to solving issues at hand
This app is awesome. Shopify would not work for me without it.
We must be able to offer service options for many of our products which is beyond the capabilities of Shopify. Thanks for creating such an awesome app.
I'd rate this app 4 stars, but gave it 5 due to how helpful the CS team always are! We use this app for a LOT of products, and will run into a glitch here and there as expected - but the team at Shop Circle (shout out to JEFF!!) are always there via their live chat to help us out super fast with any issues we may encounter. Definitely would recommend this app for anyone out there thinking about it.