Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Just an update:
I upgraded to the premium service when it came out a few weeks ago,,, and I'm in love. The ability to list several price options for one item, and have them link back to something in my shop, is exactly what I would have asked for on my app wish list. Product Options was great before, and now it's just perfect.
THANKS GUYS!
Original Review from May, 2013:
This app is the reason I decided to open my shop with Shopify. I spent a good week searching providers, and using free trials. For my products, I needed the detailed customer input section. No other provider seemed to have that, they all wanted me to have a "send me an email after you purchase with your details" text or JUST a comment box. No thanks, that doesn't look professional. Product Options is EXACTLY what I was looking for. This app will be used on every item that I sell.
Thanks - It's really a dream come true! :)
Melissa
bellaartista.myshopify.com
Holly was really helpful and responsive to all of my issues, even when a secondary issue came up she didn't push back through the process of going through the support line. She took care of the new situation immediately, and it is very reassuring to have support that will take care of your issues.
Really good app, does exactly what its meant to do. Great support with the installation on liquid theme for us
The product options app is by far the best app on the market for this type of functionality. Very intuitive to use and easy to learn quickly. Very affordable and reliable app since most business rely heavily on its function. Separate from all of that, the best part of the app is the ongoing support and availability from the team. Brenden and Guri on chat support are basically my saviors as they have helped with immediate needs. They get very involved and helped implement and fix the options and conditions I could not figure out. This company is top notch and widely used. Support Team is awesome and quick to respond and escalates issues as needed. Thanks again team. Highly recommend!!!
Oh wow, this app is a game changer, and the support is so good. I have been helped so much by shubhneet, very quick responses and always happy to help. Thanks very much
Great app, and excellent service! The Bold team is fantastic to work with - great communication, fast turnaround, very skilled in order to provide solutions to a variety of needs. Highly recommend this app and others from Bold.
Great app which works far better then all the other product option apps we've tried. We had a few small problems with integrating into our theme but Paul & Jericho from bold support have sorted them out quickly without any issues.
Appears to be the only app that allows you to offer custom options in upsells. Camila was super helpful too!
We're glad to hear that Camila was able to help you out with your questions about Product Options! It's great to see that you're offering custom options in your upsells, as well. Your custom name jewelry is stunning!
The Support on this app is crazy good. Recommend 11/10...............................................
Appreciate the review. Contact our Customer Support Team anytime, we're always happy to help. Thanks for choosing Bold.
Excellent customer service and great addition to our shop. We highly recommend using Bold Product options.
Thank you so much for the recommendation! We're so glad to hear it's been a great addition to your shop - that's exactly what we hope for when our merchants install our apps. :)
Your embroidery is beautiful, by the way!