Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Tech support was very proactive and extremely knowledgeable. They have a strong reputation for good customer support and it shows!
Love this app! Just what I needed to customize my products for my business.
It´s so amazing when you find, beside a great solution, a great customer service as well. thank you so much guys for helping me out with everything and for bringing what i needed to Shopify! You are the best!!!
We've been using this app for a few years now and it's has been a game-changer for our cake business. Support is also really helpful.
We love this app! It has so many useful features that we haven't been able to find with other apps, such as allowing us to provide our customers with anonymous and personalized messages for our greeting cards which our customers really like. We recently had a technical issue on our end, and Rushit and Rifat were beyond helpful by helping us resolve the issue. I would highly recommend it to all of you!
We have been using this app for three years. Their customer service is outstanding, always willing to help and resolve your issue.
This app did take a couple of days to perfect (appearance wise) on my website. It wasn't something I could fix myself so I did have to wait on support to get me through some minor appearance issues. But the support team was quick to get back with me and they fixed my problems right away.
I do recommend this app, but just be prepared to possibly need some support with certain themes. Until now, I can finally offer my customers an "add a chain" option directly on each product page instead of having to create numerous variants by including different length chains in the prices in the main drop down menu. Much easier for my customers! And a great opportunity to upset to your customers!
BOLD always does a great job with the updates and getting the installation in for the new web stores.
Bold was a greta help today helping me with the product options app! Especially Nir who also helped with other aspect of the website would recommend
Thank you so much for the feedback. Very happy to hear that Nir was able to provide great service!
I've been using this app for years and it's great! Customer support is excellent.