Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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We are using product options to allow our customers flexibility in the variants that they choose in their gift baskets. We use this on almost every product to allow our customers to choose their favorite scents, or flavors of products to go into the gift box. Thank you so much Bold Apps in helping me create a more flexible customer experience for www.BeautyGram.com
Sincerely,
Carrie
This app has everything I need, including; many different types of options (e.g. text only field), many display customisations and a robust conditional options feature.
On top of that, customer service is out of this world. Rick and Brysen were extremely patient, empathetic and knowledge when I made some inquires and they were willing to go above and beyond to make sure I my needs were met. Highly recommend BOLD apps based off the customer service alone.
Hi there! Thank you so much for the review; we're glad that our Product Options app has all the different types of options you wanted to see (and hopefully more!).
We're so glad to hear that our customer service specialists were also able to wow you; we appreciate the recommendation very much. Thank you for the kind review, and we look forward to seeing your continued success!
Perfect support. thx.
Hello,
We're thrilled to know that you enjoyed our support service. Your kind words make all our hard work and effort worthwhile. Thank you very much for your generous 5-star rating.
We take pride in our customer care and we are happy to see it reflected in your experience. We look forward to continuing to serve your business needs efficiently.
Best wishes,
The Shop Circle Team
Essential to our store! Extremely well built and a huge time saver over custom coding options.
Easy to use, quick set up (With very detailed helpful instructions). Set up in less than 30 minutes! Does exactly what it needs to do and does it nicely.
Great customer service, documentation, and chat support. They also actually help you if you are having troubles (Challi ;)
Hello, thank you again for your review! :-) We're really glad you have found our documentation and support specialists to be great - that's what we strive for. Again, please feel free to reach out with any questions, comments, or anything else! Take care!
I've been using this app for a while and I recently upgraded to the premium version and ran into some trouble getting the options to show up on my website. I did a chat support session with Harpreet and Rony and my problem was solved on the first try. Thanks for the help!
Thanks for your review; we're really happy to hear that we could solve the issue you were experiencing in a timely manner. Your website looks great with the options; and your chocolate-dipped treats looks absolutely delicious!
Daniel in support saved my day! He was able to get my issues fixed fast. This product works great! Would highly recommend using it!
Hey there, thank you for the review! We're glad to hear that Daniel was able to help you out and get everything sorted out for you just in time for Black Friday. :-)
We love hearing that you're enjoying our product, and thanks so much for the recommendation! We've got tons of support standing by this weekend for Black Friday, so please don't hesitate to reach out if you need anything else.
Always extremely quick and helpful, we have multiple websites that use this app and support is always efficient to resolve our issues. The last two days Adis has been a huge help to us, we truly appreciate it!
I have been looking for the perfect color options variant work around for our website and I finally found it. Thank you Lawrence for your help in a minor install help. Service is quick and the app runs as exactly as intended. -Stickerbrand
Hi there! We're glad that our Product Options app is meeting your business' needs; we love seeing people use our swatches feature to show their customers true colours of their products.
Lawrence is a fantastic installer and we're glad he was able to assist you! Please let us know if there's anything else we can do to help. :-)