Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

May 21, 2019

Great company! Kaiser was so helpful and helped me set up a new option in my store. Thank you Kaiser, it made my day! :)

Tail Spin Bracelets
United States
Almost 2 years using the app
Shop Circle replied May 23, 2019

Hi there! Thanks so much for your kind words. We are really happy that Kaiser was able to help out with setting up new product options in your store! Let us know if there's anything else you need a hand with! :-)

January 7, 2020

Thanks to Mayank for the quick help when I was trying to figure the set up out! I am hoping this will help my overall website to run a little more smooth!

Jo & Jean Handmade
United States
Almost 2 years using the app
Shop Circle replied January 7, 2020

Hi there! I'm glad to hear that our support team was able to help you out with figuring out the setup for Product Options. :-)

We hope that our app is the right solution for your store! Please don't hesitate to reach out if you need anything else; we're happy to help again.

September 1, 2017

Product Options has been an amazing app which has allowed us to differentiate our products from the competition. The support has been amazing, in particular Danni who has gone above and beyond to help deliver a bespoke solution for us.

Foolhardy London
United Kingdom
Almost 2 years using the app
January 13, 2014

The app works wonders. The customer service was great they helped us upgrade to the premium in a very timely manner! I seriously recommend them to anyone with multiple options and variations!

Half Cocked Holsters LLC
United States
Almost 2 years using the app
April 17, 2020

We've been using the app for a couple of years and needed some tech support recently. Vighnesh was very helpful through live chat. We had an obscure problem and his patience in troubleshooting was much appreciated!

Distinct Impressions Inc
United States
Almost 2 years using the app
September 26, 2023

Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better..
Thanks for the HELP JEFF !!

Buffalo Boards
United States
Almost 2 years using the app
February 28, 2014

The folks at BOLD Apps are amazing! Wonderful customer service and tech support from the very beginning! This app specifically is allowing me to do things in my shop that I've always wanted to do but couldn't. Many of our clients want to build their own invitation suites, and now with this app, I'll be able to let them do that easily!

Jupiter and Juno | Letterpress Wedding Invitations
United States
Almost 2 years using the app
Edited October 21, 2014

Fantastic app! So easy to use and I could do exactly what I needed to do. Thrilled!
+ the great customer service completes the picture. A very satisfied customer. :)

Madi&Cleo
South Africa
Almost 2 years using the app
December 30, 2020

Alina was very helpful in getting our app set up and working through the details! Highly recommended!

DPF360
United States
Almost 2 years using the app
May 31, 2016

I would highly recommend this app. I struggled a bit with installing the app but I had the experts at Bold finish it for me and it works great. The premium package is worth the money, the conditional logic adds flexibility to the option choices and makes my pages less cluttered and looking great.

Wedding Incorporated
Canada
Almost 2 years using the app