Reviews (1,091)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

January 19, 2024

This app is the absolute best app in the app store! You get SO much value for money in all the features you get for the price. It is super easy to set up and use and if you have problems or don't understand something then support are really helpful and respond fast too. The best thing is that this app is perfect for my personalized products and increases conversion because my customers can see exactly what their product loos like. You will not regret adding this app to your store!

Dogs Are Life
Australia
2 months using the app
March 28, 2024

I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc.
The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).

Nordic Scrubs
Sweden
24 days using the app
May 3, 2024

Good potential, but I stopped my trial after encountering two issues:

It's not possible to modify the letter spacing.
The tools generate an image or a PDF. Once a product is added to the cart or an order is fulfilled, it's impossible to modify your configuration. This could lead to a high volume of after-sales requests

PopStamp
France
About 1 month using the app
March 13, 2024

Customer service is top notch! Love the way that I can show customers a live preview of how their product will look

That’s Ducked Up
United States
8 months using the app
June 13, 2024

Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.

tisgstore
Singapore
3 days using the app
July 2, 2024

I am trying to use this but am stuck and it takes 12 hours for a person to respond, ask a question, and then another 12 hours. And their tutorials are from 4-6 years ago, different version.

Lavish Branding Group
United States
About 20 hours using the app
April 8, 2024

great product customizer and great support. the support has been helping me so far with all my questions that i had regards the app. Very recommendable if you are looking for a product customizer app.

GT Chrono
Germany
7 months using the app
April 8, 2024

I recently had the pleasure of using this app, and I must say, I'm thoroughly impressed. The app's user-friendly interface makes designing custom products a breeze. I had a few questions about customization options, and their team was not only quick to respond but also went above and beyond to ensure I was satisfied. Their attention to detail and commitment to customer satisfaction are truly commendable.
Highly recommend for anyone looking to create personalized products.
Zepto has earned a loyal customer in me.

BookAura
Vietnam
18 days using the app
February 22, 2024

I have been using this app for 3 years now and I cannot be happier about it.

Medal Hangerz
Kuwait
Almost 5 years using the app
Edited September 28, 2024

Very happy with Product Personalizer. There is always a way to configure widget in a different way.

Jones Golf Bags
United States
Over 2 years using the app