Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

Edited December 10, 2021

Hay alguna opción para descargar directamente el diseño del cliente ya personalizado listo para imprimir?

Lokura digital
Spain
About 2 years using the app
Edited June 11, 2021

This app is great. Online live chat support is prompt and helpful. Abdullah is so patient in helping with my queries!

Pixie Blessings
Singapore
About 2 years using the app
October 18, 2021

I love this app! Our ordering process is so easy for our customers and there is no confusion about how they want their product monogrammed or personalized. The set up took a bit to figure out (due to their many options available-they have thought of everything) but this company is very helpful. Questions are answered within a day or two and they are very kind and helpful with their responses. They were able to address any personalization set up issues (and I had a LOT of questions) and options for everything I needed. Our orders are coming in very clearly for easy processing. I highly recommend this app!!

The Letter Garden
United States
About 2 years using the app
July 4, 2017

This app does pretty much everything I need it to do and after some getting used to the interface it's fairly easy to use. Some hiccups here and there with renderings and sometimes slow to load but I am overall pretty happy with it.

Lakelifesigns
Canada
About 2 years using the app
August 2, 2021

App does exactly what it advertises. Customer service goes above and beyond. Would highly recommend.

LovelaceDesigns
United States
About 2 years using the app
August 29, 2019

I'm probably pushing this app further than most will need to (Full label design for bottles including multiple base labels, fonts, colours, images - you name it) and it works!
For the price, I couldn't find another app that worked at this level and simplicity for the customer. I've also reached out to support which they managed to add both my requests in a few days.
It's not perfect - It does take a little time and trial and error to get it to do what you want, but it can be done. Also, check it in other browsers as usual - Chrome/Firefox was fine, IE took some extra config with sizes and looked a mess at first.

Overall, I would recommend it just for the price and configuration options - stick with it a little and make sure you test as you go.

Mackmyra Store
United Kingdom
About 2 years using the app
Edited November 2, 2018

I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.

GetSetStyleMetro
Philippines
About 2 years using the app
September 30, 2022

Cant get a response from developer regarding to an error most possibly related to personalizer. Additional images uploaded on Shopify can not be displayed in full view as personalizer image layers are not hiding and staying on top of the layer stack. Tried to reach out multiple times both through Shopify and their own website. No response.

Diallure
United States
About 2 years using the app
November 9, 2022

Fantastic Custom App and the best of all is , that the support from Product Personalizer is very professionell and fast. 5*****

NEONEVERGLOW
Germany
About 2 years using the app
February 3, 2021

I needed help twice this week and I was impressed with how fast they replied and helped me solve my issues. Great customer service.

Sun Kissed Customs
Canada
About 2 years using the app