Reviews (1,094)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.
Refine
-
By rating
no hyperbole, this is the best team ive dealt with in 3+ years on shopify.
They have a wonderful app
They will listen and respond respectfully very quickly (within like 6 hours usually)
They will help with dev/styling related issues, where as some app teams are very strict as to what they will help with.
Overall i feel very happy and lucky as to of found this team and app. GREAT
5STAR
Super happy! We have extremely complex personalization, and after three years, they’ve always been there for us. The live previews are incredible, and I love the structure—better than almost any other personalization app. After four years, I wouldn’t even dream of looking elsewhere. Great job, and thanks for everything!
The app is great, lots of flexibility, and the support has been excellent. The 3 times i've asked a question or needed help with the app, they've replied and changed whatever i needed on the app overnight. A++
Super application, support très réactif. installation très facile et plein de possibilité de personnalisation
This application has made a lot of progress with this update, it is even more complete, customer service is always very caring to help set up, thank you
App works really well and the support team are responsive and helpful. I would recommend this app to others.
Edit: I have since received the customer support that I required and all of my questions and issues were answered and resolved. VERY satisfied! This app is excellent and exactly what I needed. On this basis alone it would be worth 5 starts. However, the app is a little difficult to use and the customer service is absolutely atrocious. When contacting support with a detailed question regarding some function of their app, I don't receive a detailed response in return, all I recieve are single sentence replies which make absolutely no sense to me. This hasn't happened just once, it's happened EVERY time. I'm not been hyperbolic! This is both unacceptable and infuriating beyond belief!
This app is perfect！The customer service is very patient and professional！It has solved all my personalization problems！
Really useful tool, with plenty of features. Chat support is very helpful. 5 stars would definitely recommend.
This app is perfect for our store and has provided a solution to offer our customers the chance to preview their product customisations prior to purchase.
Shahariare was particularly helpful in sorting the app to do what I needed it to! Thank you.