Reviews (1,091)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

November 9, 2022

Great plugin with extremely quick customer support. The only thing missing would be a bulk-configuration option to rapidly add a personalization option to multiple products, ideally through csv-upload.

MyTeamShop
Germany
Almost 2 years using the app
January 18, 2022

We've been a customer of Zepto Apps for almost two years. When our Shopify theme was recently upgraded, we reached out to Zepto to ensure compliance. The team at Zepto was super-responsive and made sure that their app was working with the upgraded theme. Fantastic customer service and great support!!

EventWristbands.com
United States
Almost 2 years using the app
January 23, 2022

This Product Personalizer app by Zepto is honestly amazing. Their customer support team has been so reliable, helpful & patient all along. Massive thanks to the amazing team behind this app!

Wustler
Malaysia
Almost 2 years using the app
June 10, 2020

A must for every POD Store. It saves a lot of money on VAs that would otherwise to this manually. Recommended.

Calitsy - Custom Jewelry
Portugal
Almost 2 years using the app
September 10, 2020

This app has helped our store gain a lot of revenue and has been a simple way for us to add personalization for our products. Support is always prompt.

Rugby Imports
United States
Almost 2 years using the app
June 29, 2022

It is such an amazing app that enabled me set up customization on my website. The support team was also helpful in the areas where I had issues.

Next Level Neon
Australia
Almost 2 years using the app
February 28, 2022

Super App mit vielen Anwendungsmöglichkeiten und Vorschau. Einige probleme die mit der app auftraten wurden dann vom Support gelöst. Top

Dreamstitch
Germany
Almost 2 years using the app
January 17, 2020

This app is really great and has helped adding custom engraving to our offering very easy. The support is helpful and quick as well!

TARIN THOMAS
United States
Almost 2 years using the app
August 6, 2019

Fantastic service, easy installation, and all features seem to work great out of the box. Some of the UX / UI could be improved in my opinion, but no deal breaker at all.

MyPetCandle
United States
Almost 2 years using the app
July 27, 2021

I had some problems with a multilangual feature on the application. Luckily Piyal from the customer support helped me install a language app and even help me to translate a small thing. BEST SUPPORT EVER

Neonsfeer
Netherlands
Almost 2 years using the app