Reviews (1,091)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

May 29, 2022

good friend, tks for the good care attention, and soon response and support, five star response... cheers!

InsNeon Factory
China
Over 1 year using the app
July 9, 2020

Customer service is excellent! Had some issues using it, but they resolved all of the issues very quickly!

Mokeamerica
United States
Over 1 year using the app
June 1, 2023

I was having difficulty implementing the product personalizer with a new theme that I was using so I reached out to the support team to see if they could help! Within minutes they responded to me and had my problem fixed shortly after. They are a great team that really cares about their customers plus the app works great!

Sunshine Corner
United States
Over 1 year using the app
Edited March 30, 2023

I had some issues but support from the developers were fast and right to the point. Great app . Can’t wait to start using the app on all of our personal products. Once again the zepto team came through and solved the issues we have with our product page.Thanks guys.

familygiftsgalore.com
United States
Over 1 year using the app
November 16, 2021

Great app for personalization. And great service - I had a problem with PP not working with a specific product theme and they very quickly came and fixed it for me. I recommend them.

Sabine & Co.
Australia
Over 1 year using the app
January 22, 2021

Shahariare Rahaman was really helpful. I was in a bind with some installation challenge and he promptly assisted. I love the app. Works exactly as I expected. 5 SOLID STARS!

Judaica Family Gifts
United States
Over 1 year using the app
March 3, 2022

Super Kundenservice. man bekommt eine schnelle Antwort und der PP ist einfach in der Anwendung. Kann ich sehr empfehlen!

AlbumArt
Germany
Over 1 year using the app
September 14, 2019

This app is EXACTLY what I was looking for! I have spent over a month looking for a solution, even going as far as contacting a developer who was going to charge thousands of dollars to do what Shopify and Product Personalizer can do for a small fraction of the price. The support has been great, Saifullah has been a HUGE help in answering my questions and going beyond to help configure my products. This is a win!

Run Wild Little One
United States
Over 1 year using the app
February 16, 2022

I really like this app to personalize products. The support Team is also very clear and understandable.

Ceramixprint
Switzerland
Over 1 year using the app
April 9, 2023

This is a great tool for personalized products and the support-chat is fast and really helpful - saved me a lot of time :)

StickyWorld.de
Germany
Over 1 year using the app