Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its complex personalization options that boost conversion rates. They value its features like live product previews, image libraries, and intuitive interface. The app is recognized for its stability, regular updates, and responsive customer support. Despite its high functionality, it's seen as cost-effective. Long-term merchants express satisfaction with its performance and support.

January 9, 2023

It's incredibly useful customization app! Some features are really unique. And the customer service is always there, responding fast and always helping a lot. They helped us with everything and it was a very satisfying. We strongly recommend it to everyone!

Sitingo Oto
Türkiye
10 months using the app
October 17, 2020

This app works great for the purpose and they have really good support via email. Fast response and fixed any issue

Personalized Home Co
United States
10 months using the app
March 19, 2022

They provide great customer service when needed. Also when asking for help they get back to you quite fast and with the solution.

almma.pe
Peru
10 months using the app
September 2, 2021

This is a a great personalisation App, it saved us lots of money! Support was super fast and helpful!

The Glow Co
South Africa
10 months using the app
Edited December 18, 2022

Outstanding functions with live preview and the customer service is excellent! They respond within a few hours! I can highly recommend this app. Well worth it!

yoganicsoul
Germany
9 months using the app
Edited February 2, 2023

This has been an amazingly powerful tool to set up vast arrays of options and settings for my merchandise that will allow my customers to greatly customize there product in a very clean package. Do not be intimidated by the layout of it or the logic commands to get everything to work! There is a learning curve!
But once you get the hang of it you will be looking for excuses to add cool options and logic that make your customer interaction experience 1000% better and maybe even better yourself and your product! Stick with it! I recently ran into some issues where I wanted to change viewing settings within the product viewer and the option was not standard.
Al Amin Khan, Shahariare, and Shamsuddin were all prompt and professional with dealing with my issue and it was quickly resolved! I am certain that I and you will receive the same courteous and insightful help in the future. If your product or business needs a lot of variations and options for customization this is the App to go with!

(2023 Update)
Still the best support team I have ever had the pleasure of doing business with. REALLY have helped walk me through issue after issue of my own doing and the website is coming along great! I am certain the fantastic service and product will continue!

Regally Wild
United States
9 months using the app
Edited November 15, 2019

*UPDATE*
I have gotten in touch with the programmer and he has been helping me learn the program. We went ahead and got a subscription. I think this app will work well for our needs. The app has a bit of a learning curve but once you figure it out it's pretty straightforward, and does a nice job.

I think this app has huge potential, and i got started using the info they provide in the documentation. But unfortunately I can't get any support from the developers. They won't return emails with seemingly easy questions. I will have to look for another app.

Photo Gift
United States
9 months using the app
January 6, 2023

Customer service is fantastic. If I have a question about how to do something, they know exactly how to achieve it. We started using this app very basically, but have realized it can be integrated into our site much deeper with stronger functionality than we originally realized.

Iron Will Outfitters
United States
9 months using the app
December 16, 2021

I use their customer service quite a lot with the amount of changes my website goes through and not once am I disappointed about the amazing quality, and speedy service Zepto Apps provides! You have a loyal customer in me.

Mai Creative Studio
Australia
9 months using the app
August 6, 2022

I've got very good service, all my problems have been solved quickly, very professional. thanks so much.

customjewr
China
9 months using the app