Reviews (1,072)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.
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They provide great customer service when needed. Also when asking for help they get back to you quite fast and with the solution.
This is a a great personalisation App, it saved us lots of money! Support was super fast and helpful!
Superb app, and superb support. I do wish the Image grouping thing would get some re-working. (maybe the font grouping thing too) . It could maybe use more of a windows file explorer layout, with commands across the top of page. Groups as folders, thumbnails, varied sort methods, etc etc. I also think it could go with some cosmetic upgrades here and there. But it's still a great app.
This has been an amazingly powerful tool to set up vast arrays of options and settings for my merchandise that will allow my customers to greatly customize there product in a very clean package. Do not be intimidated by the layout of it or the logic commands to get everything to work! There is a learning curve!
But once you get the hang of it you will be looking for excuses to add cool options and logic that make your customer interaction experience 1000% better and maybe even better yourself and your product! Stick with it! I recently ran into some issues where I wanted to change viewing settings within the product viewer and the option was not standard.
Al Amin Khan, Shahariare, and Shamsuddin were all prompt and professional with dealing with my issue and it was quickly resolved! I am certain that I and you will receive the same courteous and insightful help in the future. If your product or business needs a lot of variations and options for customization this is the App to go with!
(2023 Update)
Still the best support team I have ever had the pleasure of doing business with. REALLY have helped walk me through issue after issue of my own doing and the website is coming along great! I am certain the fantastic service and product will continue!
*UPDATE*
I have gotten in touch with the programmer and he has been helping me learn the program. We went ahead and got a subscription. I think this app will work well for our needs. The app has a bit of a learning curve but once you figure it out it's pretty straightforward, and does a nice job.
I think this app has huge potential, and i got started using the info they provide in the documentation. But unfortunately I can't get any support from the developers. They won't return emails with seemingly easy questions. I will have to look for another app.
On paper this sounds like a good app, but its difficult to use and there is no support from the development team.
Hi, We have improved our support. You will get better customer experience service now.
Customer service is fantastic. If I have a question about how to do something, they know exactly how to achieve it. We started using this app very basically, but have realized it can be integrated into our site much deeper with stronger functionality than we originally realized.
I use their customer service quite a lot with the amount of changes my website goes through and not once am I disappointed about the amazing quality, and speedy service Zepto Apps provides! You have a loyal customer in me.
Been using this app for a while, and used it with a previous store, the functionality is really good compared to other apps and is much easier to use and setup. Support has always been on hand to help and fix issues.
I have used other apps like tee in blue, while tee in blue does have more functionality in some ways, product personalizer still ranks higher in my opinion as it does what it says on the tin, it adds the functionality of personalization to the front end without a load of nonsense, and also the cost, most apps are charging huge fees and some also add a fee to each order which I think is steep.
So in my opinion, if you are looking for customization on the front end of your store, with good support, and at a very very reasonable cost, then this is the app for you
I've got very good service, all my problems have been solved quickly, very professional. thanks so much.