Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex personalization options, especially for businesses offering customized products. It's praised for its stability, cost-effectiveness, and continuous enhancements. Merchants have seen increased conversion rates and appreciate features like conditional logic. The support team is noted for its responsiveness and willingness to go above and beyond to resolve issues.

Edited October 27, 2021

Best support I've ever seen! Thanks to my friend Al Amin Khan. Helped us a lot, doing an excelent job

Brota Company
Brazil
3 months using the app
August 9, 2021

Very good app, our customers love to personalize our products. It may take some effort to set everything up, but the support will be there to help you.
5 Stars!

Lesleys OP-Hauben
Germany
3 months using the app
Edited May 1, 2018

Just awesome. Works great. Thanks a lot for a quick reply and perfect support!

Fiodor
France
3 months using the app
November 18, 2021

I'm using this app for personalized greeting cards. I got stucked during the configuration for a few times because the product I was creating is a bit tricky. Luckily every time I reached to the support team, they responsed very quickly and all my problems were solved within minutes. I highly recommend this app. It would be more awesome if this app could deal with 3D models.

Storyjewellery
China
3 months using the app
October 16, 2019

We tried a couple different configurator apps but we decided to stick with this one. Configuring it might be a little tough for beginners, however, they have great support and reply times. Price is very reasonable compared to other configurator apps, who don’t even reply to support tickets.

MiniMax Watches
United States
3 months using the app
April 12, 2020

This app is a great product personalizer app! I have had it for about 4 months now and the product variations are endless. I've used their customer service more than once and they've always replied quickly and answered my questions. I recommend this app!

Cara Keepsakes
Canada
3 months using the app
November 11, 2020

really nice customer service and the function of the APP is really ok Recommend it to you all to use it

JOJOBIU
China
3 months using the app
Edited January 14, 2022

Their customer service is extremely helpful. I really appreciate their help to guide me along the way. They replied to my email and messages promptly. Never a time that they are not able to solve my issues. Hands down to the best team ever.

Fire Fighter Industry
Malaysia
3 months using the app
September 12, 2019

What can I say? I have compared and tested a few other product personalizer Apps, but found this one to be head above the others. The ease of configuration, the ability to preview and custom price every customization is just amazing. This product is really worth every cent and I will highly recommend this for anyone who wants to have a world-class product personalizer at an affordable price. We had some issues, as with any app and which anyone can testify to, but the support has just been outstanding. Tonight, the entire team attended to an issue we had, we communicated over Skype, I was able to share some frustrations and the team really stepped up. Within an hour, my issue was resolved and I am glad I selected to partner with this great company.

E3Life Silicone rings
South Africa
3 months using the app
Edited August 8, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service

FamiPrints | Custom Family Print Gifts
United States
3 months using the app