Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

December 10, 2022

This is the only app that I could find that allowed me to create a personalizer tool with multiple product variations.

It is easy to use, and customer service is always able to help me if I can't figure something out; they are very fast in their response time.

I couldn't offer my products the way I do without Zepto as a part of my Shopify store.

Personalized Family Trees
Canada
8 months using the app
September 13, 2021

Zepto are offering the only decent customiser/personliser on the market. Absolutely amazing customer support, especially if you catch them during Live Support hours. Shopify 2.0 brought many issues and they have been incredibly helpful and proactive in fixing them. The only issue, which is not a big one, is the native Browser upload used for images by customers - but I believe this is in their backlog as a possible future feature. All in all, absolutely amazing. Thank you, Zepto.

PawfectPrint
Australia
8 months using the app
July 27, 2022

every good support team~! very helpful and the function satisfy my needs~~ great experience~! try it ~!

vincentenjoyspirit
China
8 months using the app
November 2, 2020

Endless possibilities with an impressively complex set of rules and structures, better yet, if you can’t figure it out, they’ll help you. Very excited to be rolling this out soon!

PatchPanel
Canada
8 months using the app
Edited May 25, 2021

Abdullah was amazing at helping and supporting me with my website. He took lots of time to help me. Thank you. He helped me with the personalisation of some t- shirts I had designed and I am very satisfied! He worked until very late to help me. I will be using this app again.

Gretta
United Kingdom
8 months using the app
March 31, 2022

Very quick response in all my questions. this app has saved me hundreds, if not thousands of euros.

Neontekst
Netherlands
8 months using the app
June 29, 2021

This app helps me to extend my product variety through customization and increased revenue is expected to follow. There is a learning curve to overcome. But the helpful support, from Shahariare Rahaman, makes my life much easier. Shahariare, thank you for your patience.

InnoTier
Hong Kong SAR
8 months using the app
Edited October 22, 2021

I used the upload image field, custom text, adjustments, etc. It needs a drag image feature. Thanks.

Harayda Custom Prints
United States
8 months using the app
June 7, 2023

great app! love the functionality and has great customer support as well. i had a small issue with integration (my fault not app) and their chat walked me through it within 5 min.

CLOAK
United States
8 months using the app
November 12, 2021

Fantastic service, we highly recommend this app for anyone looking for an innovative tool to create personalised products for your customers.

TheDogTagCo
United Kingdom
8 months using the app